Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
muy buen reloj . es realmente a prueba de agua . lo probé en la tina .
Muiiito tooop, military style, durable and beautiful
Very good as the description
Fast shipping arrived on 14.01.2021, and the items really in good condition and same as described trust store 5 star for the items and service
Beautifully crafted. Well packaged. Nice stuff.
ساعة رائعة، شكرا
Loved the clock was described as well
Very nice watch. All functions work. Good price.
Very nice and very good quality, it meets everything described
Very top, and very accurate!
Excellent Product very good quality, and delivery time to Mexico, just 13 days
Excelente producto es como la imagen se recomienda al vendedor al 100 por ciento llego con mucho tiempo de anticipación a Tapachula el material es de buena calidad. Su sistema que trae es bueno las instrucción viene en diferentes idiomas especialmente para los que hablamos español. Fácil de instalar tambien en su manejo buena aplicación. Es grandioso la presentación en la que viene el reloj excelente para regalo de cumpleaños o cualquier otro evento especial. El color es exacto el seguimiento precisó el material de la correa del reloj es muy bueno flexible para adaptarse a una mano delgada. Lo recomiendo al 100 por ciento.
good item...and very good handling..recommended store..and very fast shipping. Bravo
Very good job, very quickly 18 days to Czech Republic, thank you i recomend
Good product, with delay in arrival about 40 days
Relógio muito bom, funcionando tudo normal, resistente e entrega muito rápida, não tenho nada há reclamar.
Excellent quality and smartwach design.
Perfect! Perfect! It came in your well-packed box. It is charged through the supplied power cable. Quite complete. Very happy with the purchase.
Very good quality
Watch beautiful and functional, battery super
Very happy with style and quality! Very good watch, I totally recommend!
Very beautiful and good quality principle am testing functions electronic arrived in 11 days seems that china borders Brazil so fast that arrived.
I really liked the watch the material is quality the color is perfect, the design is very good, the software is somewhat basic and the screen seems fragile to me should Come with a clear protective mica and no drawings like the attack because it bleeds and borders very easy, they could also sell tempered glass for watches to avoid That
Order arrived well I'm happy
It's super cool has good presentation, very light is not touch full screen, it only has two touch areas that are up and down the screen, but very good is accurate and has good data presentation
Produto de ótima qualidade. Entrega imediata!
llego pronto, voy a provar y valorar calidad
Excellent product, I arrive in 20 days to Colombia
Excellent product. Arrived very quickly.
Fast delivery, good product.