Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Fully complies with the description
It works very well, arrived very fast, firm material and quality. Recommended.
All right very well
<2en> Nagyon job minőség. We were very disappointed. <2en> USB 3. Ajánlott
I haven't tested yet, I just took it. Packing is good, keychain as a gift. Thanks store
Arrived well packaged and protected. Great quality and finish. Recommend buying!
It was just what I expected.
nice quality
Fast delivery, good packing, all as in the description. Packed in factory packing, instruction, is in English. The case is strong, metallic, nothing luftitis, the cloths dress tight, you will not lose. Recommend.
Satisfied, recommend, was purchased 10/05, 02/06 day arrived in Votorantim/SP, speed Test OK, integrity files OK
All Super thanks to the store. Quality. I'll still order.
Promised until April 16th. Came 21.04
I'm taking two. While the norms are working. Thank you to the store for speed.
The goods received 20 days after payment. Thank you to the store for the work.
Super fast shipping It works impeccable I recommend this store.
The flash drive passed the H2testw, with 88 MB/s and 20 MB/s read and write speeds. It is made of metal and very sturdy.
The device is small, discreet and practical with a good finish (very beautiful). The box that comes with it appeared to have glass or plastic hard (because of transparency), but is a plastic thin and fragile, can be easily torn by a sharp object or even our finger. Were 19 days of shipment receipt in marituba/stop and without any taxation.
Excellent quality, extraordinary delivery speed, everything great. The measured average write speed is 7,000 kbytes/s and the average reading speed is 30,000 kbytes/s. I can recommend this store to all buyers as a very reliable.
Great.
That's what I wanted. Perfect. Delivered correctly.
me encanta , genial para pasar las fotos del telefono al ordenador o alreves , me encanta
Toad taoir
Excellent quality, extraordinary delivery speed, everything great. I can recommend this store to all buyers as a very reliable.
I like it very much.
First of all, the pendrive is not 32 GB as I ordered, it is 29,1 GB as seen in the second photo. Second, when I connect it to my phone (Samsung J7 Prime 2018), unknown files appear that have nothing and occupy some memory, as seen in the third photo. Finally, the pendrive is not recognized by my iPad 7th 2019, which is the main reason why I had bought it, you can see it in the fourth photo. I'm not returning it because I don't have another pendrive and I really need it to keep my university files. At least the color does match the description, but it would be the only thing that does match. I wouldn't really recommend that much.
I love it soooo much. Best investment so far,specially the price. Works for android & iPhone. Shows how much storage is left. Can add password on certain files which I did for my personal info. Packaged well. Arrived in 2weeks. Will order another one for best friend birthday. Instructions comes in 4 different languages
Amazing, he arrived in 15 days. Second time I buy. USB is very good.
Works flawlessly. Most 5.4.21 ordered the 16.4.21. Top store. Thank you
You 've arrived very quickly, correct capacity. Something over 64gb very good. I put it on android cn a video and it works very well on the mobile. The only thing I notice q is heated by connecting it to the computer. But x the rest. All right.