Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
The goods came quickly. I haven't checked yet. Then I'll add a tip.
Functionality still failed to check, cable included quality
The parcel came quickly everything works fine thanks.
The goods came quickly.
Works very well and you a good material, nothing fragile
fast delivery super
Bought for Redmi Note 8pro. Fast charging is on. I'm happy like an elephant. Visit my YouTube channel Alexandr Kozlov
The parcel arrived at the place of delivery in 23 days. The parcel was combined with two more same, and then it followed under the new track, and the delivery was carried out by the courier service (to the point of issue). Charging is made very neatly, from quality materials. Has a blue backlight, which in the dark shines not intrusive, attention does not distract and does not irritate. On the account of iPhone, Xiaomi Redmi and Huawei I can not say anything, but on Samsung fast charging works perfectly, although only one port. On the account of the power of the charger, too, there is no complete data, its load was able to squeeze out of the device a maximum of 1,7 A. I took the charge complete with a lace, there are no complaints to it too. In general, the purchase is fully satisfied, I recommend.
The order came well packed, without damage! Delivery fast, the store immediately sent the order after payment, in fact did not check yet, so I liked everything! Recommend!
Everything came quickly, but put another cable and mixed the color. Opened the dispute, the store responded quickly and decided everything!
Tiene buena pinta. He comprado dos y de momento funcionan bien con carga rápida. El envío no ha tardado demasiado.
на вид отличная, пришла целая, в работе не пробовал как проверю дополню отзыв
מצוייין arrived fast ועעבד
Not yet checked in work
very good. quick (fast) charge - excellent.
все отлично, пришло быстро, работает, выглядит добротно, подсвечивается
Exact to description, quick charge. It came very fast.
Looks awesome, I'll check in, I'll add
Everything came quickly. Charging works. On work in the future, I will not write down until I can say anything...
Gives fast charging. Fast charging
I use it for my LG V50. It's working perfect. It looks and feels quality.
Pas encore essayé
Thank you store. Good device. Charges fast
The order came days for 7, probably because of the new year holidays, expected the goods early, and so everything is super)
Excellent charging. This is the first car charging that could surprise me. Power gives out like home original. Delivery to Moscow 7 days.
Shipping fast within 7 days
Everything is fine, thanks!)))
Шло очень долго,выглядит качественно,подсветка самое оно,не яркая.Самсунг galaxy а5 2017 определяет быструю зарядку,сделал скрин