Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
The order was quickly ordered by the store, on January 20 the order was already received on February 3. This is the best shipping from all my orders. Yes, and by the way, take it will not regret this money straight
. January 22nd week waiting to February in 3-5days arrived to Leaves dip Bonnie convex lens taken like the general camera with the laying when taking photos and took sharpening greatly illuminate dry mortars do. Lens to stretch or may I shine four key
Delivery is very fast. 3 Days to the Moscow region. The lens is not bad, the macro is good, but I did not get such a strong increase, and Shirik looks more like a fish. For this amount super, and so could be better
To Kazakhstan, the parcel was 3(!) months. The longest delivery in the whole order history. Nevertheless, the lens is good
The lens came well packed, in general everything is in order, not Ah of course, but for a photo of nails the most it! Well, you do not need to wait more for such a cost)
Отличная линза, очень довольна
Очень быстрая доставка до Ульяновска, не сразу приноровилась как пользоваться, разница на айфоне не сильно большая, но есть, фокусируется при близком расстоянии и качество становится лучше, чем при обычном увеличении на камере
Everything is whole, looks good .. Delivery to Angarsk 2 weeks.
The goods came for 2 weeks in the Krasnodar Territory. No shortcomings. Very pleased.
I did. Quickly came, complete with two lenses. Removes very very close, my phone does not take such shooting, and the lens copes
Excellent lens all as in the photo, was well packed in the box comes complete with a cover
Брала для фотографирования маникюра. Фотки классные получаются. Доставка быстрая. В Мурманскую область посылка за 12 дней дошла.
Excellent camera for this amount. Thank you store.
Thank you. What you need
Took for the sake of a macro lens and very satisfied! The hairs are visible!
Great lens
It came quickly, safe and sound. 3 and 4 photos in the macro, and the last with two lenses. The quality of shooting is much better than just on the phone. On Honor 10 is attached without problems.
Arrived in 3 weeks
The order was made on January 24, at night. In two weeks, the order arrived in the city of Gomel, 08.02. Such fast delivery was not expected. I'm delighted, for such money is a great thing, very cool.
Шикарная линза. Ширик + макро. Шло 2 недели в МО
cool product
I'm very pleased. Quality at altitude. Photos are excellent
All is well, quickly delivered all the whole
Nice clip. Holds well, removes. Satisfied with the goods and price! Packed well. Cameras H caps and in the package! Super! Recommend!
Отличный объектив для своих денег, далеко не идеальный конечно. Очень долгая доставка!!
Corresponds to opisony. There are no complaints in the work
Super lens
The goods came quickly, everything is whole, shooting super. Photo attached. Now there will be a lot of nail glasses in the tape I have
Delivery is fast, packing is OK, nothing is broken and not damaged. On the photo of the items I do not see a special difference, but on manicure it is noticeable: The photo is much more detailed, the relief of the skin is viewed. Also with the focus of the lens helps, my phone camera at close objects almost never catch focus, and the lens solves this problem. Photo with a lens signed, with a manicure will try to add later.
It's fine. Delivery to Belarus as usual a month or two, almost nothing comes faster. Very satisfied! All as in the description and reviews! I'm happy! It was well packed, everything is whole, there are no scratches! The work is perfect! Comes with a convenient storage bag!
Photo by the lenz
Классная линза, советую!