Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
кабель добротный отличного качества. рекомендую к покупке. доставка 3 недели.
Посылка пришла через месяц. Брал 3 метра. Работает быстро и заражает телефон.
Product came as the ad and this works perfectly.
It works. Build quality is unimpressive, but it is a very affordable, low cost cable anyway. Packaging is good. Can't tell much about durability yet, time will tell.
Excelente cabo. Material de excelente qualidade, bem robusto carregando o celular da minha esposa mais rápido que o carregador original da Samsung. Suporta Quick charge 3.0.
todos chegaram em perfeito estado, passou mais de 35 dias. mas a qualidade é perfeita.
Ставлю 5 потому что получила полный возврат денег. Товар не пришел, потерялся.
Fast Shipment! Very Quality product! thanx
All is Well delivery fast wire is good.
Not the first time I order cables from the manufacturer bazeus. Quality is super. Delivery just over a month.
nickel
veru goooooooooooood
I order from this store not the first time, high-quality cord for charging, packed at the highest level, I recommend the store and the seller.
Good fast shipping
As always, excellent!
great!!!
Great cable. Good store)
super reforçado e aceitou a carga rápida do turbo de boa.
Very top quality surprised me .. Will buy more
Norms
Great cable. I order the second time. The first took 1,5 meters a year ago, still as new. But such a long uncomfortable in the car, so I ordered 0,5 m. As for me, so simply a smart cable, and even for such a penny
Excellent cable, Samsung A51 charges no worse than native charging, it came in 35 days, I recommend!
A good firm of not one marriage has ordered already more than 30 cables
Always on 5 +
All ZBS
In Kiev, the order was three weeks, delivery is ukrpostom, The Wire is quality working.
The cables are excellent, I already bought several pieces in a row. In the car, to work, etc.
I recommend, super:)
Satisfied with the goods and fast delivery. Thanks
5*****
Quality and not expensive
Everything is well delivery fast, I recommend the store.
Cable working, charges like a good one. Made soundly. Recommend!
I got the refund
excellent... as described
Quality wire, verified firm. Recommend.
• The parcel was delivered a month before St. Petersburg, combining with other orders! Excellent cable-supports fast charging. I'm not buying it for the first time. Трёхметровая the length is more convenient than the native one. • Thank the store for matching the order! • Purchase is happy! • Recommend!
Everything is fine.
I'm happy with the purchase and the store. A parcel flew to Sakhalin in a month.
Turbo charging Xiaomi do not support, apparently thin
Great wire. Very good quality
it is good
Quality Excellent, super fast connection. Very durable material. Ocean this product and store. It took a while because this pandemia and distance because am Brasil. Still worth buy here samba this product!
Compra muy satisfactoria. Buen contacto con el vendedor, a buen precio y entrega muy rápida. Lo he probado, y funciona todo correctamente, sin duda repetiré con esta tienda.
All right.
Qualidade acima da média
two months three weeks for delivery... it took a while. To be honest store do everything possible. Cabel is perfect
excelente
Excellent product. The brand has excellent quality products!!
Pedido em 02/07/2020. Recebido no interior de Minas Gerais em 10/08/2020, sem taxas. Padrão Baseus de qualidade: resistente, eficiente e lindo. Recomendo.
Product quality. Motorola charges in turbo mode.
Very good the cable, is approved.