Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Exactly, to the description
Arrived in perfect condition
Very beautiful, to train him
Packing is bad-just a piece of пузурчатой soft film and that's it. Delivery more than 2 months.
Watch really liked, look nice on the hand! Thank you store!
The watch is cool. Thank you. Only went long! And so, super!
I arrive in 1 month
It's very nice and original the design is like the description and looks good warm I recommend
Beautiful MashaAllah ❤️
They're nice.
They look very pretty.
Took more than two months (due to COVID-19) to arrive but it was exactly like the pictures . Love it. Definitely ordering again.
Everything is fine! Good packing) Thank you
TAL CUAL LA IMAGEN
It takes 3 months to get to Mexico, the article works, it includes battery and is nice but looks and feels simple material, I don't complain since it cost me pretty cheap, so general signature I think if it's OK the rate-price ratio I liked it! It's nice.
I arrive perfectly, it's like in the very nice picture really
My wife love it!!!!
I love it.
Product excellent quality arrived before the expected period
This beautiful and works super well
Clock agreed to the price
The order went for a long time, ordered 20.10 received 1.12. In principle, the order is enough, the strap on my hand is just right
nicely packed . good communication .reasonable quality for price
good your deliver ..good condition
Watch in excellent condition, came before thought, very satisfied with the product, thank you.
Часики шли немного долго, но не критично. Симпатичные часики, идут.
it is exact.. it just that it came very late
On the hand sit well, look cool
Me llego más rápido de lo que esperaba, el producto venía bien protegido, recomiendo al vendedor.
Хорошие легкие часики, единственный минус долго шли до Самары (заказ в начале ноября пришли в январе)
все такая, как в описание,, только очень долгая доставка, больше 2,5 месяцев
Good quality Well packed Beautiful Watch
Watches cool, packed well
Good store, I asked 4 different colors and they came to me just like that. I recommend it