Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
It's great.
Ok. like it!
Со склада в России шёл до Омска одну неделю! Трек отслеживался, принесли и вручили в руки.)) Всё соответствует описанию, всем доволен! Продавца рекомендую!
Fast delivery by IML. A box of damage, but inside everything is intact. Good vacuum cleaner for cars. Nice to hold in your hands. Really vacuum cleaners are not bad. In general, I'm happy!
Very quickly received and I am satisfied with the quality of the products. Recommend
very high quality and excellent product, highly recommend it, powerful suction and plowing, and the best part is the usb type c for charging
It came quickly, delivery from Russia. For easy cleaning in the car, the most it
As described. Pretty powerful. Only down side is it makes loud noises.
Order received by courier. It's okay, though the box is a little broken, but everything is intact. Delivery is very fast as never. Vacuum cleaner cool, to be honest did not expect, sucks well, for the car is good. An excellent option as a gift. Thank you to the store, I recommend!
I take the second one, for a gift, I recommend it to everyone, everything is fine)
Good product, powerful by size. The pointy cannot be used as cleaner.
Super! So small, but so powerful!
Fast delivery. Super shopping, great product
Achei bem prático, porém não muito forte.
The goods came quite quickly, thanks to the store and transport, delivered to the house. Everything works.
bought a second one for my dad. works perfect. took about a week and a half to arrive in israel. thanks store.
The vacuum cleaner looks solid, and the packing and accessories and himself. Vacuum cleaner, blowing, of course not as large, but for small things and operational cleaning is quite good. Review will be on yutub channel mat
As usual, Baseus, so it is a well made electronic. powerful vacuum cleaner, it is a rock-solid piece of electronic device. Good build quality.
Muy buena
Very good product frankly I try it and it works very well and we see that it is a very good quality
относительно быстрая доставка в Украину, 3 недели. Пылесос класный ) набирает обороты как реактивный самолет)) мелкие камешки, мусор, семки, тянет отлично) со щеткой, ну такое себе) можно брать. люблю фирму Baseus)
Well wrapped, within the deadline, apparently good suction power, with its accessories makes quite a noise, but it's good for me if it's to increase the suction power, it looks good quality, thanks baseus
Das Produkt schaut elegant aus , liegt gut in hand. Saug Kraft ist ist gut . Danke .
I loved it ..very fast shipping, i didn’t try that much just few mints in the car and on a sofa it worked very well .. ill leave a comment after using it later
Well article thank you
Отличный девайс! Не понимаю как я жил без него раньше. Пылесосит машину на ура, всосал и песок и другой мелкий мусор тот что на фото. Итогового фото нет, было уже темно, но поверьте убрал все чисто. помимо этого легко пылесосить волосы с одежды и другие вещи. Удобно пылесосить железо компьютера. В общем рекомендую.
Very Fast Delivery Thank you very much store for two weeks to Israel works well
The goods are great. The store is good. Complete set. The work is also good, not singing, but it performs its functions. To maintain order in the car fits perfectly. You need an industrial vacuum cleaner to clean the shit.
Thank you! Vacuum cleaner came, works! Baseus as usual pleases!