Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Very satisfied with
Cheap price for decent product. Very convenient to wear
Great accessory, you have absolutely
Получил то что заказывал
An excellent thing, especially thanks to the power bank U, is very helpful in trips. Charging time did not show, because For me it's not critical, I leave for the time of sleep.
Very long delivery almost 2 months in Kharkov. Charging is packed original. Track is not tracked. But I came and thank you for that
Good, working with iwatch 5
Nikel fonctionne bien tres pratique
thanks my product arrived fast and smoothly.
Everything works
Charge cut pig! Convenient and neat in nicer.
Charging well Busin!! Size dock without! Terrific!!
Came loaded. Very compact. When charging the jar itself, the indicator flashes red. Charging for the watch turns on with a button and shines green. Totally satisfied.
All good.
Works for now
Order, works
Apparently it performs its function, only that loading is too slow for my taste, but for an external battery it's not bad. Whereas you probably carry a single load with the
Very well.
Заказал 11 ноября, получил 9 февраля. Как тебе такое, Карл?)) Зарядник красивый, 6 вотчи заряжает. После некоторого времени добавлю отзыв
85 days to Moscow. Norms. You can take it. Charges Apple Watch 5 and 6. the built-in battery turns on from the button. Very high quality.
Shipping was late. But the product is so good.
The product is same as described its a good product i was worried about my watch charger the cable was very difficult to find but after getting this my worries are finished because no need for cable and this also charge directly connected With adopter and also charges as power bank i hope it will give good output thanks store
작동 잘됩니다 사이즈도 작고 너무 좋네요^^
Super convenient
thanks for the fast shipping and good quality products, i recommend the store
Shipping wholesale think faster than come surprised. And so easy to write well and gifts as friends neither too well write'm ^^
Зарядка просто офигенная! Красивый, компактный и легкий, вотчи 5 серии магнитик к себе очень хорошо. Заряжает как от блока, так и от своего аккумулятора как повербанк. Сам процесс зарядки такой же быстрый как и от оригинального зарядника. В Беларусь пришло за полтора месяца, служба доставки CDEK. Однозначно всем советую к покупке.
The goods came in three weeks. Charges the watch as well as network charging. Works! The charge current of the device itself is about 600 Ma. I am pleased. I recommend the goods and the store.