Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
The Slipper is very comfortable and soft. I loved it!
Very good and soft. Comfortable and quality. I buy a second time. 10 days delivery. Thank you store. Recommend
Good stuff
Excellent sneakers, quality is satisfied, it came on time.
Perfect!!! Fit very well, are comfortable and nice looking. Fast delivery!
I ordered sep 6 so fast than I expected and so comfortable
Comfortable, light and nice. Delivery in 3 weeks
I'm sooooo happy with my 38,5 size of my foot I ordered 39-40 Chinese and it perfectly approached 250 cm. Ооооооочееь is free! Smell of rubber so they are made of rubber) comfortable platform small
I ordered size 10 1/2 and in shoe I'm 6 1/2, my foot is 25.5cm and the inside of the sandal is 27cm, they are very comfortable, they don't smell like weird plastic, you can order the size according to your foot.
Pack dotarła quickly, well packed, flip very comfortable but larger than the spodziewałam
Came great took 10 they at 41
Very fast service exactly what it is on the picture. Thank you so much.
I am very satisfied. Super comfortable
Arrived very soon. The quality is beyond my expectations. Very comfortable and looks durable. I bought 9 and it’s exactly fit to my size 39 feet. Thank you store
Slippers Mego comfortable!!! I order already 3rd pair for mom! I took myself and asked my mother-in-law too. Comfortable! Lungs! Unkilled!
Light, comfortable. But on my 23.5 cm it is still necessary 6 or 6.5 size. Keep in mind
Chic sneakers. Very comfortable. At its 37 on the advice of the store took 39-40, perfect! The color is bright.
Ok
Cool slippers, for size 39 it would be possible to order less, ordered 11.11, came 29.11 very quickly new mail to Kiev
The order came in 14 days. The color is the same. I did not communicate with the store.
Excellent slates, soft, non-slippery, perforated sole, my size is 37 Russian, and slippers 39-40. Very satisfied
Well made, I recommend it!
The orange and black have the same size ? 38-40 and 42-43 ?
As in the photo, comfortable, at 23,7 stop just, delivery 9 days! Color as on store photo, thanks
Very beautiful and comfortable, soft. It came in a week. Tracked. Thank you. I will order more
I'm in love with these slippers, high quality! Ordering more
It’s so comfortable... I love it
Good
On the leg 24 cm. Rosemir 8 is large and wide. And yakust is good
Very good and soft light to have diabetes very good not hurt the foot
Ordered 21.10, received 12.11. Delivery was DPD. On the sole it is written at 25 cm, although according to the size grid it is 9. If you look at the photo, then my story (23.5) is just in the flapper.
Almost same promote picture but a bit poor detail. Slow shipping at11/11.
Very comfortable
really comfortable and squishy while still supportive, they stay on your feet better than a typical slide and they look like yeezys lmao. came exceptionally fast compared to other orders
Size 8 is exact fit for 24 cm feet. They are not for wide feet. No smell, color like the picture. I recommend.
Fit me nicely and they’re comfortable
Conforme mais pas aussi souple que prévu. Les tailles sont correctes, ne pas prendre une taille au dessus par sécurité.
Great slides, very comfortable and cushioning as described.
Liked! On a wide leg)
I liked it very much! I will order more. The whole family on such slippers)))
With the size of a little slip was :( quite butt. I took it like home sneakers. With the store did not communicate
Very good. Seller recommended.
They're nice, comfortable and had no bad smell, the only thing I don't like is the sound they make when walking around everything else all right
Soft and comfortable, not taxed. Size 6 match 35 Brasil.
Just like the picture, the right size; asked for 37 and is exactly that and very comfortable! Happy :D
Very good! For 41 I took size 44-45 280