Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
The size approached. The color of the slippers is bright, the sneakers themselves are rubber. There is not a pleasant smell, over time I hope to fade. For home, that's it. The store sent the order for a long time.
Very nice shoes. For the pool, it's the most))
Turned out to be even better and softer than in the photo
Order in Minsk went a month and a half (ordered 11.11). The size is accurate, the sneakers are bright, soft and comfortable. Recommend!
Llegó antes de lo esperado.
I liked it, but the size is a little small. If I knew, I would order a larger size, and thank you!
Look like in the photo, but the material is suspicious, smells like chemistry, I think it may not be useful, washed with soap, smell anyway. I store in a package, I will wear rarely and with a toe.
Very comfortable. Good quality.
At its 38 leg 24.5 ordered 40/41 (26 cm) and did not lose at all. Take on a size two bigger than your own. With the store did not communicate, there is no smell. Very soft took for the pool.
Shipping rapid all OK. 2 weeks and the case.
Thanks
Good ones. At 38 the size took 40. Come on. Although the fingers lie on the cabin, if you take more will fly, as the width will be large. Lungs. Cool.
Girls, sneakers charming!! Very beautiful and soft. But I shoot a star, because with the size of a jamb. I took 39 for my 37 Russian! The photo shows that it seems like nothing, but there is a feeling of malovateness. If you choose the size, sneakers miracle!! PS. I'll wear mine, even despite the mini jamb, I'll wear it for sure)
Cool. In size, butt. It is better to take a little more. I have 38-39, I took the ones that 38. OK, but the second time would be 39
Beautiful as pictured, excellent quality. Arrived very fast.
Тапки приехали довольно быстро, недели за две, пахнут сильно (но думаю, что выветрится запах), легкие, мягкие (натирать не должны), но: 1. Оч маломерят (на мой 39й максимальный размер 40-41 прям в притык, свободно, как на фото будут смотреться только, наверное, на российском 37м); 2. На чёрной аппликации заметны неаккуратные следы клея. Ну и самый главный косяк: мне пришли разноразмерки (правый тапок 40-41, левый 36-37, спасибо, ага)))). Открыла спор на возврат средств, надеюсь на честность и порядочность продавца. Пока ещё не общалась с ним. Отзыв дополню по результату.
Too expensive cost delivery... Over time, there is a color .. And so excellent
Excellent product, especially very fast, I arrive in 11 days to Mexico
Very cute slides. I love the vibrant yellow hue and the edges Mickey Mouse graphic. They only negative is the slides runs a bit small. I wish I had knew and gone up a side but I’ll make due.
Мягкие удобные
Super jolies!!
Slippers are good, there is a little smell. At its 39 took 41, in size OK, but in width large, fall down a little
Malomerit. On my 37-38 ordered 38-39.