Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Everything is fine as in the photo, still a gift put very nice, thank you
Good bag Locks work As a gift there was a bracelet with a snake: Z
Very fast delivery The bag is cool, I like it. There is a buckle in the form of a snake and a pocket inside For comparison in the photo notebook A4
Bag of excellent quality! Pleasant material and interesting style. Fully corresponds to the description. In the kit there is a strap, very convenient, you can wear it as you like. The A4 format fits quietly. As a gift put a bracelet. The order is very satisfied!
The bag is very good, it came very quickly, thank you to the store for the gift, I'm happy
Everything is super, I like it
Very good bag, the description corresponds completely. The quality is excellent, the fabric is dense, the seams are neat, the accessories are decent, the daughter is happy, this is what she wanted, a comfortable adjustable strap, a zip pocket, everything is super. Also a small present from the store a pendant bracelet, a trifle, but nice! Delivery three weeks, taking into account new year's holidays, this is very fast. The order is satisfied. Thank you seller!
I love it and it came very fast.
Very fast and good quality
The bag is not very large, but the size is convenient. The material would call "dust collector", quickly stick all sorts of hairs and other dust. However, this does not interfere much, just as a note. In some places, threads stick out a little. It's been two weeks. Zippers on locks are good. Inside there is another pocket, which is very convenient.
Very pleased with the shopper madly satisfied! The photos seemed a little more, but not critical (attached a photo with A4 sheet for comparison) lightning works fine. In general, I recommend;)
The bag is great. Shipping is super fast, 11.11 ordered 20.11. Got it. Thank you store.
It came a little more than a month. The quality is good, the thread sticks out in one place, but it's not scary.
Excellent bag-shopper. Dense material, there is a lock to close it, a small pocket. The bag is slightly smaller than I imagined, but still very roomy. There is a strap on the carabiner to hang the bag over your shoulder. As a gift put a cute bracelet. I advise everyone!❤& Middot;
Sent fast. I order the second time from this store. My daughter liked it.
Delivery to the Leningrad Region 18 days, the courier brought home. The bag is super, the daughter at the lecture of the book in it wears, the fabric is dense cotton, the seams are neat, the zipper is sewn well, there is a convenient pocket for the phone and an inner pocket for small items. The order is satisfied.
Shopper is happy! It's fast, in two weeks. Thank you. Recommend)
My God, how cool is this shopper, I could not find such a thing for a long time and for such a price, shito everything is not bad somewhere where threads stick out but it's not critical, I'm very happy with the goods
Good bag
Quality is good. It is a pity only short handles do not go anywhere, and trim it is a pity, it can come in handy. The location of the zipper expected higher to close the shopper with the laptop, but come on, I will survive.
Very good quality
The bag is excellent, thank you very much. Looks quality, but there is one sticking thread.
Delivery 2 weeks. The material is very good. inside there is another small pocket without lock The store put as a gift a bracelet and this is a special thank you
Gorgeous bag, dense, large pockets, nice color :)
I liked the bag, it came for a month, it corresponds to the description, the zippers are good, inside there is a pocket, extra webbing отстёгивается, thank you
Good dense fabric, smooth seams, reliable fastening. Inside is a small pocket.
The goods are very cool, I advise There was an additional strap and a gift
It's very cool. Thank you! The bag was slightly smaller than I expected. Cloth is dense, good. Locks are workers. With pleasure I will wear.
Wonderfully
Shopper's cool! To the store respect and respect! Success!
A good bag but the tag on the lock immediately broke off. The fabric is pleasant. The straps are good and strong. Colors are not bad. Delivered in a month
Bag fire!
Great bag. Quality satisfied
Is perfect It came in a month Well packed, no unnecessary smells. Everything corresponds to the description and photos
The parcel arrived in 27 days. The store sent the goods without delay. Tracked until the receipt in the Post Office addressed. Came without damage. Everything is perfectly packed. Full compliance with the description and photo of the seller. Bag of excellent quality, canvas. Bright, juicy colors are red and black. Everything is perfectly stitched. Roomy. Pocket on the front side and one inner pocket. The goods are very satisfied. To the seller Thank you very much for the fast delivery. I recommend the goods and the seller.
The goods are very satisfied. The store quickly sent the parcel, she came to us also very quickly. The bag is quality and beautiful, was packed well. Together with her was a long belt, which can be attached to it for convenience. Outside there is a pocket (with a zipper), inside there is one more, but already without a zipper. The bag itself also closes with a zipper. All zippers are in working order. The seams are very neat. To the seller the biggest thank you!!!❤& Middot;
Everything is super!! The only thing that, a small smell is felt, but I think it will fade
Came in time, forgot to leave feedback. Very good quality, everything is fine. Recommend