Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
A good product, a little there is a smell and threads stick out, but in general there are no complaints. On the steering wheel sat easily, holds tightly.
The cover is wonderful, on the steering wheel Citroen C4 approached. Delivery is long.
Fur is soft, fingers do not slip, on Suzuki came up. I would like a little wider cover, now there is quite a lot of free space on the steering wheel, not closed with fur. But in general it is happy. For the summer I'll take a cover of another color, maybe made of leather. As a detail of the interior, I think, will animate the salon. Delivery to Togliatti 3 weeks in December
Оплетка сшита нормально, немного не такая, как на картинке. Материал тонковат, посылка пришла за 20 дней. Соответствует заявленному диаметру.
My wife likes it!
All right, delivery fast, track tracked.
The cover is good, it came in less than a month, I recommend!
On the grant came up, stretches well, hands now do not freeze)) came to the person. OBL very quickly
ну тонковато как-то. на зиму сойдёт.
Just Space speed delivery! To Latvia in 12 days! The product is very satisfied, now the steering wheel is even in the cold it is nice to take in your hands. And he's doing good, not good. I recommend definitely! Thank you for the quality goods and fast delivery!
Great quality. Soft and fluffy. I recommend
Super soft
Excellent case, came in a couple of weeks. On Nissan X-Trail sat very well on the steering wheel, tightly, does not slip. Thank you!
Thank you to the store for fast delivery-11 days! Sent the order in an hour! Very soft braid.
Delivered quickly. Thank you, now the handles will not freeze.
The parcel came for a month, was combined with other my purchases. The braid is sewn normally, artificial villi fall out a little, and the smell is resistant, so first it is ventilated on the balcony.
Cool cover, soft! Sat on the steering wheel golf 4, like a native!
Cool one. The pile is short. Matiz came up. Later I will add, slide will or not
Everything is super, on Kia Spectra is excellent
I liked the cover, the description corresponds to
Everything is excellent goods correspond to the description. Recommend
A little not the same as in the picture .. But, soft and pleasant) so far did not install, all has no time .. I think maybe you need to be .. Let's see)
The cover is super. No smell. Thank you store. Very fast delivery
Super!!!! Fast shipping! The quality is excellent! No smell. To the touch is nice! Hands finally do not freeze))) on Vesta perfectly fit, tight stretch and does not move anywhere! Recommend!!!
Parcel received
Soft pleasant to the touch. On Nissan Kashkay sat perfectly. Delivery to Volgograd less than a month
Got everything fine thanks
Good mechovushka, hands do not freeze, sits well.
Very like
Class, the village is perfect
At school Kodiak sat down like a poured, soft, does not smell, the store is well done)
Came well
On polo normally dressed