Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. Weâre no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Sent fast I recommend to store 100%
ХпаŃийО ĐżŃĐžĐ´Đ°Đ˛ĐľŃ ! ĐĐľŃŃОНŃŃ ĐżĐžĐťŃŃиН . УпакОванО ĐžŃНиŃнО . УНОМон в ĐżŃĐžŃŃĐžŃĐ˝ŃĐš понОпНаŃŃОвŃĐš ŃŃик Ń ŃОНŃŃŃПи ŃŃонкаПи . ĐĐľŃŃОНŃŃ ŃООŃвоŃŃŃвŃĐľŃ ĐžĐżĐ¸ŃĐ°Đ˝Đ¸Ń , НоŃĐ°ĐľŃ Ń ĐžŃĐžŃĐž и ĐžŃŃŃваоŃŃŃ Đ˝Đ° ĐżŃĐťŃŃ . .ĐŃĐżŃавка - в Đ´ĐľĐ˝Ń ĐˇĐ°ĐşĐ°ĐˇĐ° . Ќона воŃŃОНŃŃĐ° ŃакОгО ŃĐžŃŃĐ° Ń ŃŃОгО ĐżŃОдавŃĐ° ŃĐ°ĐźĐ°Ń Đ˝Đ¸ĐˇĐşĐ°Ń , каŃĐľŃвОП дОвОНон .РокОПондŃŃ ĐżŃОдавŃĐ° и огО воŃŃОНŃŃ . ĐĐžŃŃавка 20 дноК .
I'll wait to load to see running
ĐŃĐľĐ˝Ń Đ´ĐžĐ˛ĐžĐťŃна. ĐŃŃŃŃĐ°Ń Đ´ĐžŃŃавка,ŃŃок ĐžŃŃНоМиваНŃŃ. УпакОвка ŃŃпоŃ, даМо кОŃОйка ĐżŃигОдиŃŃŃ. ĐĐľŃĐ°ĐľŃ, одинŃŃвоннОо ĐżŃĐťŃŃ ĐąĐľŃпОНоСон. ĐĐž Он но Đ˝ŃМон. ĐŃгНŃĐ´Đ¸Ń Ń ĐťĐ¸ĐżĐşĐ¸Đź,нО пОка ŃоН.
ШоНН Đ´Đž Đ Đ 2 ПоŃŃŃĐ°, ĐżŃОвоŃиŃŃ ŃĐžŃŃĐžŃнио но ŃдаНОŃŃ, Ń.Đş., СакаСŃваНа на пОдаŃОк.
What a great toy for the price! A bit difficult controls. But it is possible. I recommend!
My child was very happy and impressed, but it broke immediately, and moved up only
ĐąŃŃŃŃĐ°Ń Đ´ĐžŃŃавка. вŃĐľ в ŃоНОŃŃнОŃŃи. ŃĐľĐąĐľĐ˝ĐşŃ ĐżĐžĐšĐ´ĐľŃ
wszystko bardzo dobrze dziaĹa. na pochwaĹÄ moĹźna zaliczyÄ sposĂłb zapakowania towaru..
Everything works. Class.
OooOOOooo long reached us, but the order has come, for which it is grateful, just for the holiday. Tomorrow we will check for power and flight
<2en> Nagyon szuper aranyos jĂĄtĂŠk.Nagyon sokat kĂŠsett.
7Item received within 11 days in well packed and good condition. Tested and working well. Excellent and strongly recommended to buy from this store.
RC model helicopter wonderfully summer easy to operate
Unrealistically cool toy for its price)) packed was chic, flies well, purely up down, the remote does not work immediately so do not worry
Packing is broken. The helicopter works with interruptions. Buggy. Takes off bad. Most likely initially everything was normal and this is the consequences of transportation. Very sorry.
Everything works, fast delivery, 17 days
vendeur serieux
The same as in the photo. Very delicate toy. Arrived in good condition. Now to play. Thank you salesman.
ŃŃĐżĐľŃ Đ˛ĐľŃŃĐ°ĐťŃŃик вŃоП ŃОвоŃŃŃ,ĐżŃиŃŃĐť ĐąŃŃŃŃĐž,в ŃоНОŃŃнОŃŃи и ŃĐžŃ ŃаннОŃŃи,ŃойŃнОк в вОŃŃĐžŃго и ĐźŃ
ŃайОŃĐ°ĐľŃ. Đ´ĐľŃи в вОŃŃĐžŃго. пОŃŃĐ° Đ ĐžŃŃии пОНнОŃŃŃŃ ŃНОПаНа ŃпакОвкŃ
Very well packed... all comply with the description
Everything ok, I'm fast,
ĐНаŃна ŃĐłŃĐ°Ńка. ĐиŃĐ¸Đ˝Ń ĐżĐžĐ´ĐžĐąĐ°ŃŃŃŃŃ. ĐОНŃŃ ĐżŃиКŃОв но ПОК, ŃĐž СаПОвНŃНи.
With the store did not communicate .. delivery fast .. all the hood! .. I recommend this seller ....!
Cost to turn it on, it has a small swicht down that moves after the load and flies. All good and happy children even if it lasts for them 5 minutes. Haha because they go to their pc to keep playing
I'm not happy with the purchase, bad packing. I had to put it together since I arrived in very bad condition, they arrived alg one s damaged, I thought they 'd come each is their box, but they came stacked in one package, nor for gift serves, completely disappointed mind. Qualify them with a 5 just to make them aware and worry more about their buyers
пОнŃавиНŃŃ
Very fast delivery to our far region. Everything works as in the description. Only the power button is uncomfortable, ПаНŃŃонŃкаŃ, flimsy some. The child is delighted!
в ĐоНОŃŃŃи СайŃĐ°Đť ŃĐľŃоС 37 ŃŃŃОк. ĐĐ°ĐąĐ°Đ˛Đ˝Đ°Ń Đ¸ĐłŃŃŃка. ĐĐ°ĐťŃ ŃŃŃ Đ˛Đ¸Đ´ĐľĐž ноНŃĐˇŃ ŃкинŃŃŃ. ĐĐľŃĐ°ĐľŃ Đ¸Đ˝ŃĐľŃĐľŃнО - ввоŃŃ Đ˛Đ˝Đ¸Đˇ и Đ´Đž СоПНи но Đ´ĐžŃŃагиваоŃŃŃ Đ¸Đˇ-Са Đ´Đ°Đ´Ńика. ĐŁĐżŃавНŃĐľŃŃŃ ŃŃĐž-ŃĐž на пОдОйии ĐąŃоНка. ĐĐ°Đş вŃŃОкО Он вСНоŃĐ°ĐľŃ - но иСвоŃŃнО. ĐĐžŃŃŃ ŃŃĐž и вОвŃĐľ ŃНоŃиŃ, Đ° ŃĐ°ŃŃŃĐžŃнио ŃигнаНа но Ń Đ˛Đ°ŃиŃ, ŃŃОй огО вОвŃĐľĐźŃ Đ˛ŃкНŃŃиŃŃ)) РОйŃоП Пно пОнŃавиНОŃŃ. ĐĐž ŃкОŃоК вŃогО огО кОПŃ-нийŃĐ´Ń ĐżĐžĐ´Đ°ŃŃ)
An excellent helicopter. Well packed. In foam packaging. Nothing is damaged. The package arrived in Kazan in 1 month. On YouTube there is a review for it "RC helicopter. Toy reviews" You can view Great helicopter. Packed well. In bulk packing. Nothing's damaged. In Kazan, the parcel reached 1 month. At yutub there is a review on it "RC helicopter. Toy reviews" Can have a look
Excellent Product very cute recommended very good quality 100% recommended
Fast delivery, less than a month... packing good, got whole... very cute helicopters in appearance very fragile... in the case very alive, well fly and react to hand or standing item... for this money Super... children really like.