Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Excellent charger for cars. I liked that there are 2 USB, that is, you can connect to two people at once. Also pleases that both USB give out 2,1 A. Bought specially from this store, as there is trust in it, therefore, it is worth a little to overpay and buy more expensive, but a quality thing. In the car did not try to charge, but checked at home through the splitter from the launcher, everything works. In the connector keeps well, it flies out. In general, I am satisfied, I recommend the goods and the seller.
Aluminum Case, fast charging, compact. Quality at altitude!
Love ugreen! Quality products! Fast shipping! Happy customer ✌
The products arrived in the specified period (after 21 days) with clean and elegant packaging. It is wonderful and excellent .. Its quality is high and really satisfactory. Just like in the description. The Chargers are already supported by fast charging. I highly recommend dealing with this store .. It goes beyond definition. Thank you so much, Yo Green.
Very fast shipping and awesome quality.
Работает на ура!
Arrived very fast, less than 3 weeks to arrive in Chile
Товар соответствует описанию. Большое спасибо. Всем здоровья.
Good and fast car charging. Manufactured qualitatively.
качество,как всегда на высоте ,телефон быструю зарядку показывает.длч машины самое то
Good quality! There is fast charging for Samsung S20.
Douge good charging can charge two phones in the mode of the shvidkoi zryadki all recommend
The charging unit fully corresponds to the description. Sent quickly. Delivery to Kiev 3 weeks. Remomentous
I buy here constantly, for the first time I encountered marriage, after I sent the video, they sent a new one for free. Everything works wonderful quality is satisfied.
מצויין very fast
Came a slightly crumpled box, but not critical, the charge itself did not affect. Charging super.
The charger is good, corresponds to the description
The product corresponds to the description all is well.
Works perfectly, my Poco X3 took 3500/4000mAh. Very good!
I am very satisfied with your purchase. Product 100% consistent with the description. Pack came quickly well packaged. Recommend salesman.
As always satisfied with the quality of this manufacturer. Thank you.
Delivery to Moscow 31 days. The product corresponds to the description and arrived without damage. I advise the store, I order not the first time, the goods are always quality!
As always, eel top. Came in 11 days, tracked, everything works, fast charging is present
Cool accessory, pulls 2 phones on fast charging, I think it's equipped with its function, and she copes at 100%. It came quickly.
Very good quality goods. Car charging tightly sits in the cigarette lighter. Supports fast charging at the same time two smartphones. Well packed.
The parcel was about 2 weeks old. I already buy a lot of goods from this manufacturer. Price + quality plays its role. The Azu itself is of excellent quality, keep in mind that each output has 18 W fast charging. Recommend!
доставили быстро, качество соответствует описанию, всем советую, отличный производитель и магазин
Everything is fine, fast charging works, it does not hang out in the nest, rather captivating.
Quality at altitude. I'll try. Seller good.
югрин качество на высоте но и цена не маленькая постоянно покупаю их провода. конечно только по купонам и акция. иначе я считаю что слишком дорого, сколько бы они у нас здесь бы стояли?
Excellent Product 100% recommended only 1 week to arrive
заказ получила. очень быстрая доставка, даже не смотря на праздничные дни. заказала 25.12.20, пришло 06.01.21. все целое, в рабочем состоянии.
Matches to description. Good quality. Not tested yet. Delivery 2 weeks. Seller put gift, thanks.
Excellent charging. The declared characteristics correspond.