Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
It’s so cute!! Love it
Cover-Super, delivery is very fast, in Petersburg came for a week.
Pictures of this lovely drip seems well anti fall and terrific shipping is slow at random
The cover is just super! The child is happy!
He liked the cover, the delivery is fast, there is a small error in the third photo, but it does not matter. The main thing from falling is protection
Love em came in 3 weeks!
Took two months, but the case is awesome:)
Came to the Perm Territory for about a month, well packed, included
The cover is excellent, it came in 17 days
The quality is very good. I'll add it later.
I love annnn
Nice case. Neatly packed and shipped. Quickly arrived
Great case! In Nizhny Novgorod came for 3 weeks
Отличный чехол,рекомендую к заказу!! Доставка очень быстрая
Nice product as described nice store
Good stuff, looks great, the only thing is you don't see the light on the headphones on the side. But I totally recommend it!
It is a really soft and it fits my AirPod so nice!
The goods are satisfied, above all expectations! Thank you to the store, autumn cool cheholchik!!!
Soo cute , just took forever to come (2 months) but it’s because of covid im guessing
The case is very cute and looks exactly like the picture. However the keychain that came with it came broken so I had to use the one I already had. It did take awhile for the case to get here (about 2-3 months).
He is sooo cute, quality
Quality, but inside a dirty spot!
Very comfortable. Perfect but it took long time
Thank you very much!
Very nice but quite heavy
Chii ゅうもん 11/12 はっそう 11/13 tou cha unpick and 11/28 The ゃしんどおりかわいい. so cute,thank you so much!!
fits on my airpod, love it
Like pretty good than the picture :)
The product came very fast. It is of good quality and beautiful. It was perfect in my Airpods Pro.
Seems small to Me
Fast shipping. Ordered on 13th November, received on 2nd December.
Very cute, התבאסתי שהחלקים not connected to one for two
I liked it very much! Thank you to the store that everything came so quickly!)
It’s super cute I love it!
The cover is just super, I'm delighted with it! Advise!
Super! Well protect your case for headphones.
Shipping takes about two months but has arrived well
Nice ~ Air iPod 1,2 rather than size more size four key
Everything is clear. The cover sat tightly. Quality is good. My wife likes it. Says, now exactly in the bag will not be lost headphones.)
It arrived earlier than I expected. Thank you.
It’s so cute!! Love it
September 1 ordered received on November 16 in Norilsk, went a long time but the case is good, the carabiner as a gift
With the store did not communicate, heavy cover, qualitatively, the picture is bright, I like it!
It came quickly, 15 days before Voronezh, all as in the photo, only thought, that in size will be smaller, heavy slightly
14 days we have a little Burr on the products
I just love this AirPods case, It is super cute, the quality is very nice, it fits perfectly the AirPods case, the charging port is very easy to reach, it is easy to use, open and close, it’s very nice when you hang it over a hang it over a purse or bag, the delivery was fast, The item was delivered in good condition, installation takes just a few seconds, thank you very much Dear store , I really like This AirPods case soft silicon.
Same as in the photo. Not for inpods.
Excellent: ꒱, juicy and bright!