Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
is smaller than i thought but is cute .well packed
Great I will recommend others...
Very good yo
super cool, se adhirieron bien a la superficie y al parecer ninguno tiene defectos
Delivery in time, magnets cool, space for creativity. Recommend!
Small, but the quality is not bad 4 +
They're nice, good finish, right material, maybe something small expected them a little bigger. The shipment took 15 days. Very satisfied, recommended.
Very nice ; smaller than expected (see pictures) the cannons bullet should be on the side to be like the game Over all good but to small and not as close as the game as I expected but I’m happy with the finish product!
parfait rien à dire
Thank you it's beautiful and fast delivery
Very good, good quality!
Me encantaron hermosos
Very good for fridge decoration as they come with magnet but you can also put a metal sheet on anywhere and put the! Mario and Luigi leave a little q wish for the face but good the other perfect the detail! Very good!
They look great. Very original and good quality. Fast shipping.
well packed and we'll done for the price !
Nice one but it’s strange that they all are Matt and the cloud is glossy, looks like it’s from a different set. However it was nicely wrapped, very carefully. Thank you!
Perfect, very well packed… Product good price paid
Excellent product quality plus very good details in figures
They're very funny. A little smaller than I imagined.
Cute magnets super fast delivery and good wrapped
Too pleased with.
Good product, like the pictures. Shipping 4apido, arrived very fast TB.
It's just like the description. It sticks very well to the fridge. The shipment came to me super fast despite the snow in Madrid. I will repeat no doubt
They're very well done. And they're very funny. Happy with the product
Think more small and cute four key :) hem increased Aye yo
Bought 13/11 received 10/12. The Luigi came badly painted, others came well painted. Is a high price for the product which has 100% quality.
Cute!!!! I love it!! The female hero data ~ 댜 is less 쨩 쨩 햬 oh oh oh ~ ㅋ the items china ink only learn for 묜. ㅋ
I love it, they are pieces with the right size not to occupy the whole fridge although a little larger would not have imported. I don't think it's too cheap, but it certainly looks nice.