Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Tube fire, work very fast came
Very useful for those who are very time on the phone, retro, unfortunately is a continuous sound whistle
This is the ostia, I love it haha
Well-received. Thank you very much. The other party is well sounding data job I sound small chandelier four.
Thank you great condition
Very fast shipment. Goods consistent with the description.
Came a little bit not latched (body). Works almost properly. The red indicator does not light. The wire is short and rigid. It came in 6 days Moscow. Combined 13 parcels from different stores. Respect. With the store did not communicate
The sound is good in the tube. The volume on the tube is not adjustable on Android. Adjustable volume on iPhone
The parcel was not packed very well, in one layer of navel. A miracle came whole. Works with both a smartphone and a computer.
Super. Doporučuji.
Packaging for should some having the nerve. Also shipping problem in the process.
It works well. Such as photos
ačiū veikia gerai
Look OK only dzekiem trzeszczy how to move.
Very, very good. Super fast delivery!! Thank You Seller
The goods came damaged and scratched.
To call there is a rustling, but as headset for PC or phone, to play video or voice notes works well, so I kept the same.
Super. for older people who are not friends with technology and you need to communicate.
I ordered for the point of issue in Pyaterochka (5post) 11.10 for 488,58 ₽ in Sochi, delivered 02.11. Just in a wild delight! Such a cool thing! Came in good condition, without any damage. Sound when talking is regulated by buttons. The maximum volume is not quiet. The length of the wire is not in a stretched state of approximately 24 cm. Everyone is happy!!!!
Works, corresponds to the picture. I came quickly, packed in a Duper. The matte coating is not durable, a small piece was erased, but as a quilted gift will still suit.
The goods came in a couple of weeks maybe a little more. The sound is normal. I hear the man and he's good. The answer button works, there is no sound adjustment, the indicator does not glow. The wire is short. Honestly, I do not know why I bought it, just from a joke.
omg, how can I push the volume button? it's stakeout.
Product working properly. Only slightly damaged arrived…