Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
exellent,very comfortable
Quickly enough. The quality is excellent. Recommend. Thank you.
Fast shipping. Thank you
It's been a long time.
Such a massive even would say, thought it would be thinner and softer than the material, but no, strong.
Convenient, ordered more
Polecam
its look verry good feel soft
A magnificent device, I do not know how I could before without it) Made of flexible rubber, so that can glue to the bent surface. Even thick network cables fit into the hole (in the photo). Delivery is space fast, it came to Israel, literally in a week from China! In short, thank you very much to the store, 5 stars on all items⭐⭐⭐⭐⭐
Good handle, zrobiony carefully. Realizes exam. Unfortunately shipping cianiao trwala almost 3 months
Great, it came for a month in Peter
They are purposefully, miniature, I thought they would be more, but not fundamentally, they perform their function
I thought that they were larger, but not fundamentally, they perform their function, they are purposely.
Excellent product, I recommend the store. Thank you.
Полтора месяца доставка.Органайзер,цел,без запаха,хорош.Отправил на третий день.Трек есть,отслеживается.Общительный продавец.Продавцу спасибо.
Kaliteli ürün. Kolay kullanım mükemmel fiyatı uygun hızlı gönderi iyi satıcı. Tekrar alışveriş yapabilirim.
thank you store
Ideales
ordered 12-04 received 01-03 use it before very happy
Качественный держатель, доставка быстрая. Отличный бренд TOPK, удачи магазину!
Delivery is long, and so everything is fine. Keeps!)
Pedido llegó a casa en menos de 1 mes. Buena calidad y sirve mucho para organizar los cables. 100 % recomendable.
Good packing!!!i I’m satisfied!!!
Very good holder for cables, firmly holds on the surface, I order for the second time, now on the table to her husband))
Very good quality. Recommended.
works perfectly. When I disconnect the laptop, the plugs will stay in the organizer. makes it very easy to reconnect the laptop
Quality product and fast shipment for a reasonable price. Excellent experience!
Quality product and fast shipment for a very reasonable price. Excellent experience!
très pratique pour ranger les câbles de téléphones.
super
In general, norms, but there are analogs cheaper and without branded inscriptions.