Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
looks good, good quality, fast shipping
Very satisfied, easy to wear and remove
Came quickly, for a month)) sat tight, not silicone)) the quality is good, I recommend
For 150 rubles an excellent case. Got to Mo in 15 days. Plastic, sits perfectly, the pattern is bright and clear. Definitely recommend to buy. It looks even better than in the photo, so the thing is good.
Not a very comfortable cover (Beautiful .... but falls off the top cover
I thought that the cover is silicone, but no, it turned out to be plastic! It looks beautiful! Bright!
Cool cover! Hard and transparent plastic. The most important thing is that when you open the lid on flies and I now do not worry that it will be lost!
Conform to the description, quick receipt
The cover is very beautiful. Sits tightly, pleasant. Delivery less than a month
Very well complies with the description
Plastic quality, saddle cover is excellent! Everything is fine. Can buy. Delivery fast
Good!
Cute, fun with the Golde, only hard to remove
The brand came quickly, the quality is good
He arrived in just under a month. It's for a gift, I hope my friend likes it, thanks!
just as described!
Love it!
The cover to Minsk went 1,5 months. Beautiful, not silicone, a little slippery
Очень хорошенький чехольчик
Excellent case, I really like everything!
Cool!
Cute, just like the photo
Ajusta muy bien!!! Y queda muy bonita y limpia. Es rígida y dura, pero no impide cargar los auriculares o abrir y cerrar. Otras que había comprado se salían. Esta encaja maravillosamente y realmente es preciosa.
A hugged cover, for a long time like this
Amazing!
The case ordered 1.12, the store sent the goods on the same day. After 2,5 weeks, the order arrived in Belarus. Shipping is free. Came just right. quality is good. looks great.
Chekhov came slightly dirty (black dots in the photo) and does not rub off. Quality for 4) but the delivery was very pleased with 2 weeks (although it was estimated that the delivery was on January 15) store recommend!
Cute and good quality.
Отличный чехол! Товаром довольна) Правда шёл заказ до Москвы почти 4 месяца.
The cover is not bad, it looks pretty)
Delivery to Ukraine 3 weeks. Thank you. Cheap and beautiful!!!!
The cover is excellent, it came in 2,5 weeks at Ukr. poshya. Quality is good, does not stink plastic
Very nice, and faithful to the description. Arrived in 25 days.
Simultaneously simple but very beautiful cover, dress easily, packed well, the details are perfectly drawn, in general, I did not regret that I ordered.
Very fast shipping, product wyglada przepięknie, like the picture. Plastic is thick by which secures well headphones, will not scratch the NOR rubs. As for the price very good product.
The cover is very cool, it's plastic, but I do not care. When I dressed on the headphones, there were bubbles of air, but I almost do not notice it. I can remove only the bottom, and the cover is envidemo for a long time.
Really cute and the shipping was really fast
Sorry plastic
Нн удобный ....сваливается крышка (
Very pretty!! I would recommend.
Delivery for 2,5 weeks, all as in the photo, bright, cool
Very cool cover! Straight love at first sight! Quality at altitude, I recommend it to everyone!))
I 've been wearing it for a month, the quality of the norms.
Everything is fine, thanks :)
Plastic, the alien is very Bistro, somewhere two weeks in Ukr. Recommend! Test drive passed!