Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
General, the case itself is not the worst, if not for one but, I came with a small defect. Walk, of course, you can and with this, but still offensive. In fact, if I knew that I had to wait so long and that such goods would come by the end, then would not order
All right, nice to touch. Only the leaving selfie camera grabs the edge of the cover.
Приятный на ощупь и хорошо сидит на телефоне .
Заказала 25.09 забрала с почты 12.10 Заказывала не себе, на ощуп приятный С продавцом не общались, трек по России не отслеживался
conforme a la description couleur légèrement différente mais très jolie
배송은 평균 배송시간입니다. 잘맞고 좋아요.
Supr
This silicone case are just awsome
It's really really fast
Cool cover, the camera is protected! Does not bulge, inside the microfiber. Cutouts are clear, delivery up to 3 weeks
чехол качественно сделан, рекомендую
Excellent protects, I recommend, delivery quickly
The product fully corresponds to the description. Came in 1,5 months together with other goods.
yt
It came quickly, the quality is normal. Color took Camellia red, photo with flash and without. I expected a little different color, but this one is also quite good
Beautiful, as photos and description
This מתלכלך fast מעוד And הפלתי the phone a straight dropped that color.
Chokhol priyshov finish shvidko zrobila zamovlennya 11.12.2020 priyshov 02.01.2021. The goods are described, all the same, an unpretentious smell-reviews The buttons of the flea block are easy
Nice case. Pleasant to the touch, perfectly approached the phone
The photo does not transmit the color. The goods are good, came in less than a month. The cover approached well.
I ordered 2 cases on a rare laptop 7, but they differ slightly externally, in general, not bad, dense, the camera is protected, pleasant to the touch The color of the red cover on the photo does not match the way it looks in life
The cover is thin, a little slippery, but pleasant. All the cutouts are almost idialna, not a bad option at all.
The cover is pleasant to the touch. Very similar to the material of aifonovsky (I really wanted something like this and here I found it). The color is beautiful, best transmitted on the first photo. No defects, everything is fine. I will order more
Is OK
Excellent cheholchiki)
Чехлы понравились, на телефон сели хорошо, единственное кнопки тяжело нажимать, цвет соответствует. На таможне объединили в одну посылку с другими заказами, пришли за месяц.
All super quality is good. i recommend.
The quality of the cover is fire. But there was 2 months.
упаковка шлак опять тонкая целофанка и все за это 4 звезды!чехол очень даже хороший,без зазубрин,внутри есть накладка но на бархат не очень похожа.посмотрим время покажет.
все соответствует
good material and colour
Cover bomb, sat down like a glove, pleasant to the touch pleasant. The projection above the screen is 1mm accurate.
The quality is good, the color is very beautiful.
Camera holes are shifted up. The hole of the fingerprint scanner also does not match smoothly. The very quality of the cover is good. Soft touch, inside velvet.
Excellent product and store, the product arrived very fast in Chile.
Color is not white and milky shade
Всё ОК. Товар соответствует описанию. Посылка дошла за 17 дней.
Excellent store was a gift for my mother it was cheerful excellent seller.
Arrived earlier than expected
Great!
I ordered on Xiaomi 8t and on Note 8 Pro, very good cases, pleasant to the touch. The parcel came 18 days before the Magnitogorsk
The quality is good for such a price, but they drove straight for a very long time.
Everything is fine. Last photo send more accurate color
цвет чехла просто замечательный да и сел прям по размеру, я довольна , фото сделано после недели ношения
perfect!
Kruti cover I'm pre-war recommend
Good cover! I recommend!
Beautiful cover, I advise