Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
The cover came even before the specified period, in excellent condition, thanks!
Cool cover, I'm happy))))
Wont do that seemed patience and bide perfect in just one month just arrived! Edge silicone rubber? Material: This line seems well crystal long but when backsides is impervious clear plastic material called the anti-stolen I provide day in the ~!
Fast shipping and good case
Very good product recommend store. My phone is now totally amazing
Fast and high quality
Already the third case! Shop and store is happy!
Excellent quality and arrival in good condition
Same as the photo and description, I love it alone that I arrive long after the indicated
perfect fit great product recommended store
The cover came quickly enough! The quality of the cover is 4/5. Silicone is not as soft as I would like, and behind is not very neat on the sides looks transparent part :( in general, the cover is good, thanks for the speed
Cool covers, very bright!
Perfect I bought it with ordinary shipping to Mexico and I thought it would take months but it takes less than 20 days, the case feels great to the taco and looks tough thanks!
Zamovila 07.04, priishov 23.04 in Ukraine! Everything is super, all pre-war!!
Cool cases for your money. Matte pleasant in the hand. The lock button is pressed well, the volume is tight. And so look very cool
Very good cover, pleasant to the touch!! the color is beautiful! Thanks store
Quality and durable cover. I liked it. All cutouts are neat and buttons are pressed very well
Very vibrant yellow, not as pastel as photo, but still really nice quality and super cute!
Very good quality, I thought it was going to be softer but it's pretty hard. Happy with the order.
1,5 месяца ожиданий. Чехол гладкий, телефон так и норовит выйти из рук. Цвета насыщенные, кнопки жмякаются :)
The cover is cool, it's nice to take in hands. No goin'
Full love dog Lisa yellow Rea, with different color or buy going to do to!!!!!
Works perfect! Really good quality and design. Recommended it’
The cover really liked the quality of super. delivery to Almaty Kazakhstan 14 days, which very pleased
The cover is beautiful, bright, as in the photo. In Moscow went 2 months