Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Good purchase I ordered on 1 Dec 2020 and arrived on 4 January 2021
Looks flimsy, but with a task copes, I recommend
A little hot melt and a cheap tripod for the microphone is ready
Excellent condition, I advise everyone, I'm happy with the purchase
Schnelle Lieferung. Super leicht. Punkt Abzug gibt es für Qualität.
Order arrival 2020/12/28 purchase date Shipping date 2020/12/29 Date of receipt 2021/02/09
Delivery two weeks. The tripod corresponds to the description. Careful use will extend his life)) Thanks
In a word, made in China!) but for its price will come down, I hope the phone will stand, mini reviews do for yutyub
Super cooler
The design is flimkovat, corresponding to the price
Very cute
Quality is fine by it.
Garniy goods, reviews description. Want B, the spring in the Ramzi, in Yakai to clip the phone, Buly B trophies is weak.
It is quite good, but a little bit weak. But, it's fine 'cause it is cheap. Thanks!
Everything is like in the description! Good and comfortable thing.
product is accurate to the description. Fast delivery about 3 weeks to Slovakia. It fit well with my phone even with cover. I recommend the product and store
Calidad según su precio, para móvil estará bien pero para cámaras reflex no creo que aguante
Normal tripod for your money.
For its money, the tripod is normal (although the husband, unpacking, and thought that it was a curlers), with the function of his-hold the phone-perfectly cop, the he doesn't need more. Reached Volgograd weeks for 2-2.5
Super! Very happy. Fast shipping!!
très bon produit merci
I have to use the tripod for a month, let's see how you behave, like the fastening is normal, the delivery was really going for a long time, but I did not hurry anywhere't
For two bucks-an excellent rack
Buen producto, se ve de buen material.
As in the images
very satisfied good product for 2.25€
A good tripod, but keeps the phone only in the case, without a cover slips out
It came, I recommend quickly, the quality for its money will go
The product arrived and looked nice. I have not tried it yet. Thank you.
Quality product Recommend store
Received, very much♥& Middot;
Маленький ,но удобный. Буду ещё брать на подарок)Пришло за 3нед.
Ordered 20.01.2021G. Received 10.02.2021G. All is well.
I got the tripod safely and quick shipment. The phone holder is somewhat hard but the product is quality .I recommend this product .Thank you for your service