Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Cool covers, I take the second time, arrived in 23 days
Many thanks!
Very good quality.
мне нравится
마감은 살짝 떨어짐. 가격대비 매우 만족. 10일 안걸려 도착함. 하단부도 다막혀 있는 실리콘 케이스 입니다.
Chic
Looks like the original one
I arrive less than a week
The cover is different in color, much dim, the quality is good
Super fit. Really nice color and all perfectly fit for your phone. Definitely worth.
Everything is super. It came very quickly. About 2,5 weeks to Hmao. The goods are good. The producer is good.
Tingly texture is also high
16 dnev. All OK. Delivery to Ukraine Bula new poshtoy. yakistvo Duzhe similar. Priemniy on the dotik. On the edges of chohol, we see the side, we chip nahijno zachishasha Ekran.
Fast shipping, great product
Very good
Quality is good .. but strongly thicken the phone s20ultra becomes very large
Excellent Product, arrived in exactly 10 days. Recommend to everyone. Galaxy Note 20 ultra.
Quite good workmanship case. Gently sticking over screen and camera, so can make them ochronić when falling. IN several places was wrong odlany and has protruding silicone.
The shipment's too late.
Всё как описано
The cover came, the goods are good, but,-I ordered s20plus, and the S20 came, very sorry. Be careful.
I liked the cover, high sides. The decking inside is slightly uneven pasted
nice case, good quality
Very fast shipping, high quality material. Recommend! Ordered in 23/01 and received in 08/02, the further delay in the bureaucracy of the office in Brazil, but still was faster than other purchases.
Extra quality and fit, very attractive price. I sincerely recommend.
Not distinguish from the original
Everything corresponds to the description
The goods are super... Delivery (ZAE... Xia wait)
The goods were sent very quickly! In general, the cover is good, really protects the phone. Of the minuses, only that the back of the camera gaps are too large, but it does not affect the functionality.
very fast 25 day