Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
A beautiful cover, came clean and odorless, I'm happy. With the store did not communicate
Очень красивый чехол из приятного материала. Пришёл за 3 недели
Love it. So cute.
It’s so pretty and perfect I definitely recommend it. It’s soft too
Très jolie j'adore
So beautiful ...i love it so much looks like a real painting & super soft soo freaking cute
Performance, ㅇ ㅇ
This one I had already ordered for another phone but it's very good
Perfect! It looks textured but it is not. It’s a soft plastic, not clear, matte. The grooves fit perfectly on my iphone 11. THANK YOU SELLER :)
Its ships faster than normal
Expected that the picture will be embossed, and it's like a printed picture on the printer ((looks cheap a little
It is beautiful and light.
Sublime. Les couleurs sont douces et l’effet peinture est mignon. La coque est très lisse au toucher, et j’aime bien le fait que les boutons soient dissimulés : il n’y a pas de marques nettes pour le bouton power et ceux du volume, c’est très discret.
Love it! Case came well packaged and in excellent condition. Fits my XS MAX perfectly and has a nice bendy texture so it’s easy to put on. Design is beautiful and well printed too :)
Very beautiful and quality cover!
super pretty!!! shipping took quite long though
Took 3-4 weeks to arrive.high quality resolution on the print. I also bought a pink pocket that I glued on to keep my business cards with me. iPhone 8 case.
Very good quality, I will order more.
I am so happy!!! Not only is it like in the photo but in addition it looks very solid (well it's a Deco hull so it will not necessarily protect but it's up to me to pay attention! ). In any case thank you very much in addition the delivery took not even 1 month!!!
Очень красивый чехол
Very beautiful, soft and matte
Product conforms to the description. Arrived in about two weeks. The hull is very soft to the touch. Happy with my purchase
Beautiful case, ordered for summer
Beautiful, good material
The quality is very nice and cool
Fast delivery, carrying case Bombay. Recommend
very pretty good material
No but then I love it!!! The hull is super pretty, it covers all the edges well, I will recommend at this store!
Very pretty phone case!! Looks exactly like the photo and it was shipped out extremely quickly!!
A really good material (it's soft) and well designed!! ^^
It's very cute, just like in the photo, it just doesn't completely cover the screen and the protection lamina which disappoints a little, but the rest is fine
Me encanto, es muy bella! Tal cual como se muestra en las imágenes de referencia.
It was a week late but that’s okay. The item is so nice to wear and not really heavy compared to other covers in this quality :)
So soft and nice