Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Super sat perfectly
The store sent the order quickly, went quickly too. Color matches. Thank you!
A good quality cover, went longer than it should have been, tracked can be said half, thrown into the mailbox. In general, I'm happy!
Good case, worth its money, came in 1 month.
Amazing the green one looks beautiful on red iphone
Very long delivery, 2 months. The goods are good.
Very cool case for this money)
Case looks really cool :) quickly dotarło, recommend :)
Everything is super!
It seems that norms, but the quality corresponds to the price. Buttons are tight, instead of one button
Quality is good, reached in 11 days.
All Super, ordered for iPhone 11 and XR, slightly different in color of the button, but it does not matter. Quality goods, thanks :))))
Just like in the pictures. It takes less than a month
Заказала 12.12, пришёл в спб 1.02. Чехол симпатичный, радует что окошко камеры защищено. Выполнен достаточно качественно
For this money, the quality is good
All good, recommend
A good case is definitely worth its money
Excellent case, came in less than 3 weeks in Rostov The quality is excellent, externally excellent, but if you have one-component protective glass on the camera, as for me, then the cover will not fit you, pay attention and provide a moment, and so cover fire
Goods to magnet
Everything is cool, comfortable and good
Cases came very quickly. Quality is cool. Everyone is happy
It took 2 months to be delivered.
Everything is fine
Super! A fairly hard cover, bends with a certain effort, made qualitatively. Strange just that the power button is so wide, apparently, that it was easier to find))
Went a month and a half, the quality is good
Screen darker than but still this please write and 11pro from Mount love this time Cellphone replace while also buy the. Shipping month Doan was hung in Shanghai.
A good cover, the same as in the description and in the picture, did not communicate with the store, came davolno quickly)
Great! Looks Super!!! The volume buttons are not clearly pressed!
Chohol priishov finish shvidko. I'm caught up, class.
The cover was about a month, not tracked. The quality is very good, tactile pleasant, does not slip