Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
I came quickly. With its purpose copes for 100%. I recommend to buy from this store.
It came quickly enough, in the area of two weeks. The quality is fine. It is convenient to adjust the level of tilt of the phone.
In Kiev delivery 2 weeks. Easy convenient functional.
The order came for a couple of days by courier in hand. With the store did not communicate, the description corresponds. To smart Xiaomi connected without problems. If anyone cares, then the length of the telescope itself is 40 cm. Together with the handle 60. Bluetooth module is removable, fixed in place with a click. Recommend.
He arrived long before expected. Very well packed lack to test it, the materials of very good quality.
The parcel came quickly-in 3 weeks. The box of the stick is not very strong, during the time of shipment it is quite palpable, but the stick itself is intact-this is the main thing.) The quality of the stick is excellent, all the knots are well suited to each other. The remote tried on two phones (Xiaomi and Samsung)-works perfectly without additional settings. I am pleased. Seller recommend!
The order received quickly, less than a month. I really liked the quality! Purchase is happy as an elephant. Only a little flimsy seem legs. I hope it will last a long time. I connected to the phone without problems. The remote photo, starts and stops the video. On the phone Samsung A8 +(2018) came up perfectly.
Delivery to Kaluga 10 days! Very high quality selfie stick! I order the second Recommend!
This brand is a highly recommended wonder the store, it takes me about 20 days
Excelente
A good stick, the design is rigid, the clip is dense, the place of planting the phone is rubberized, compactly folds.
High quality selfie stick/tripod. The box came a little smashed but nothing was damaged.
палка качественная, но не удобная. в компановке, удобном для переноски, при фотаграфировпнии кнопка расположена с нижней стороны (под указательным пальцем) - неудобно нажимать, кадр смещается. если перевернуть держатель для телефона (открутить, перевернуть, прикрутить), то монопод не складывается полностью. а всегда отсоединять кнопку от палки не хочется. знал бы раньше об этом недостатке, поискал бы другую селфи-палку
Received Today, the goods are satisfied, it came relatively quickly, the goods are tracked. Packing whole. Connected to the phone without problems Samsung A7, everything works. Thank you store. Recommend.
The goods went for a long time (about 2 months), badly tracked. Otherwise all is well
Confused thing. The work is useful
Excellent selfie stick, the quality of the material is good, with an iPhone works fine! I recommend it!
Well, I expected the best, but in general apparently worth my money ..)
Excellent.
It was not well packed. But no damage and Product is actually gut. But it took 5 weeks to get to Germany. Even though it was 10 day delivery. Seller didn't properly recognise my oder and told me to wait 45days.
I am delighted Delivery 14 days All stores would be so responsible
Order and fast send shewed high clearance arrival equipped in quickly arrived on four key Things are satisfied, this product only weakness (?) extended length is short, SY Having more do is tell you structure itself Weight Center for according to the immense swaying four key To be taken in the House and the phones (iPhone max) for heavier but will shake So perfect Black two button think took well or even buy your iOS 14.3 completely can The performer just hit 90cm 100cm no least satisfied I'm holding or lift and taken if not Talking or summer glasses quality going beyond non-slip sunlit until birth weight lashed is it so cute and white ones may be different anyhow satisfied'm Buy when left and right up and down back or Black two button rechargeable not just for the family to write well, buy LL
Everything is fine
Excellent thing for its price. Compared with Huawei, the difference in quality is not as tangible as in the price) for those, who does not want to contact batteries, it is very convenient-the remote is charged from the network. Bluetooth connection established quickly, everything is OK.
Посылка шла три недели. Я довольна этим товаром! Все сразу подключилось и соединилось. У меня Xiaomi redmi 9. Телефон держит нормально, длина хорошая, для меня самое то. Если бы была длиннее, то рука отпала бы держать, так как телефон в пластиковом чехле. Сам телефон тяжеловат да и чехол ещё. Пульт работает, все нормально. Продавцу большое спасибо за товар и мое поздравление с наступающим новым годом!
The order was made on 02.05.2012 and arrived at 05.05.2012 it is really a great product and came as in the description I recommend buying from the store
Great store, fast shipping from China. Everything works fine
The order was 2 weeks before the Orenburg region. Everything is delivered whole, without defects. The phone was connected without problems. Everything works as it should. The quality of the goods is good. I took as a gift to my sister, she is happy.
Goods bomb, Brothers order without thought The phone holds worthy Works stably Samsung Note 10 Seller Silent May 1 ordered on May 4 brought a courier
Seems to work well delivery fast and smoothly.
The goods are good, useful. It is convenient to use
Very fast shipping, goods very well made in good price. Recommend
Excellent quality, to the Krasnoyarsk territory delivery is exactly a month, with the phone Samsung ended up the first time, I'm happy with the purchase, I recommend the store.
Delivery to St. Petersburg in 3 days. Original.
Monopod came in 2 weeks. But the box is all crumpled and one of the coaches is broken. Not stable, it is impossible to fully use. Opened the dispute, the store offered to close the dispute and send out a new one, but I was afraid that I would deceive. Everything was decided in my favor, half the cost asked. Connects with the phone with Bluetooth. Adjustable easily.
In general, everything is fine, except for the delivery time.
Excellent selfie stick + state. The design of the telescope is kind of reliable, but the tenacity of the tripod is liquid. Mostly good. Recommend.