Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Very high quality cable. Fast shipping. Recommend.
The best and faster cable ever!!!
Easy and seems strong! Both charge and data!
Perfect Cable and Working with iTunes and Syncing very well too. Connecting very fast and the cable really feels very strong as well. Came in a month. (I recommend MCDODO)... Better than Original Apple Cable.
Everything is fine, the parcel arrived very quickly, the purchase is satisfied
6 дней. Принес курьер. Заряжает быстро. Горит индикатор зеленым. Далее покажет время.
All fine and as described :)
I do not buy it for the first time. Long enough serve in the car, the only one stop working, if you fall on a rug with puddles or foot snow offensive, then stops burning led... Well, accordingly, the lace stops its life. And in the rest, if you use it correctly, everything is very good. I have a cord of 1.5 years worked and bogged into the puddle, after which, ordered a new batch of such laces and home, and in the car.
Arrive before the expected date super item store very serious to recommend
very good quality,this is the second time I purchased this product from the same store. Recommended
Works perfectly and arrived quickly
Всё работает, с удобной застёжкой, диод зелёный с одной стороны видно.
Everything works fine, let's see how much it will last. Packed in a good bag. There is a green backlight from the phone. And there is also an elastic band to wind it back, like strong. Shipping to Latvia less than a month
Excellent. Happy with store.
It lights up green when you charge it. It looks nice.
Good , works well , hope last long not like others
Quality is higher! The cable is stylish, comfortable in hand, soft, very long! Delivery is fast, packed qualitatively. The highest ball and cable, and the store!
Cool cord. I hope it will not pester at the base
Nice and very long. I don't know if the green light will bother sleeping or not. Standard charge neither slow nor fast.
Everything is fine, thank you!
все отлично как всегда у этого производителя
Excellent, high-quality cable. Bought for use with a mini power bank.
Charging is excellent, I will order even longer
3m c’est top !
Great Thank you very much store
Excellent store perfect product Thanks
All kind, I'm on the aerial! I recommend it! Delivery 14 dnev to Lviv
I just got my charger and it looks good. Let's see if it lasts long time
they look good but overall long delivered