Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Bello e curato nei dettagli. Forse un po’ grande, ma non è un problema.
Perfect
So cute
Cover of excellent quality! take it will not regret))
Насыщенный цвет, очень понравился. Теперь ждём сами наушники
Arrived fast and looks just like the picture! I’ll be using this on my AirPods
Great case.
LOVE ITT
Good!
Nice case!
Красивый, даже нормально держится
This is the sweetest thing!!!
Чехол прикольный и приятный, карабин целый На наушниках незнаю пока как будет, так как они уже в пути
Очень милый чехол, дошёл примерно за месяц
The color seems a little brighter than in the picture. I just thought that the "head" somehow attaches to the body, and it is completely separate. Lost quickly, I think
So so so cute akbaiajajq I love it so much and the bright colours definitely make it less lose-able even when it comes to me ;; great price as well!
super mignon !
It came quickly. Goods as in the picture. Silicone is pleasant to the touch.
Goods quality, delivery about two weeks.
It took some time to get the package, but it looks perfect and exactly as the photo
Quality Clas, fast delivery.
shipping is very fast and good quality
Perfecto, envío rápido, vendedor excelente.
Very cool thing! The quality is excellent! Thank you store. Recommend.
Pretty and well done
Great. Thanks
super ultra adorable!!!! i thought maybe the ears would be an inconvenient but it's just perfect!! everything ok, good quality, soft and cute
My wife is delighted! Quality and performance-Super! fast delivery
Nice quality. Very cute design. The case fits perfectly
Perfect fit and hard.
Duge garnies colory. All-class
Mo arrived in three weeks. Cover of good quality, not perfect, but quite good. The cover is made of thick silicone, and besides it is not small (about 8 centimeters) and therefore heavier than headphones. In the kit there is a carabiner. In general, a good cover, I can recommend to buy.
It is very nice and good quality
Hardly got into headphones, smells unpleasant, otherwise all the rules
Very high quality cover, delivered quickly. Only on the Russian Post was rolling for 2 weeks
took 2 months to arrive, made of silicone. it’s pretty cute and seems protective but the top is kinda weird it doesn’t align well with the bottom piece. collects lint. cute but could be a lot better :(
Colors do not what the differ but is OK
It is very difficult to remove from headphones
The order came to St. Petersburg in 10 days. Plastic hard)
Produto de boa qualidade, chegou em 20 dias, recomendo!
Slightly visible seams, but otherwise super cute!
Very fast
It wasn’t until after receiving this that I realized the top doesn’t stay closed without the earbud case (not included) is inside. Cool though!
Very fast response of the store and very fast delivery, despite the new year holidays. Super quality and price. All as in the photo. We have this worth 175-200 UAH in the store. Happy with the purchase. Recommend
Отлично! Доставка в Москву 2 недели!
Very classy!!!
Very cute case
Wszystko zgodne z opisem.
I'm delighted!! She is such a pug, so cute :,8.,) just a gift to herself on ng!