Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
The goods came quickly, to the Mail. Maybe it was mail, but the box was awfully crumpled as if the parcels were kicked. The charger itself has a slight defect, this will not go as a gift (see. Photo). But I took myself so that's the norm. The charger works, charges without problems. However, not with my adapters (tried several) does not work fast charging. In the instruction it is written to use qs3.0 but I do not have such an adapter to check. For the night of charging two phones heated slightly, within the norm.
Charges everything, almost does not heat, S9 Plus also charges. You need to position it as in my photo, at the edges, then everything will be charged. On the photo AirPods Pro (original) also charges.
Works fine.
It works but the packaging was very bad...
The box was crumpled, thought charging would not work. Everything works.
Amazing product, looks stylish and works perfectly . Thanks
It came, the packaging was crumpled. The product corresponds to the description. A little less than I thought. It seems to charge my wireless headphones. I'll test it later until everything is OK.
Came in 18 days, the box is all crumpled, but the goods are whole. In appearance, qualitatively, in fact quite simple charging, it is a red price of 10 bucks.
The goods are excellent, everything works. Charges as well as original charging. Charging came in safety. Material fabric is pleasant, phones do not slip.
It looks a good product, it works well for iPhone but not for airports.
Connected! Charges two bodies! IPhone and Samsung! But you need to build up search to go charging! Here I try to put on charging see how and what!
nice
Doesn’t charge as fast as the cable but it’s comfortable
produto top chegou em se nao me falho a memória em 24 días
Both sides work, thanks
Fast, works well! Thank you thank you!!!
Functional product. Thanks to the store.
Excellent charger, everything works. He cuts well.
고속 충전 둘다 다 잘되네요
Came real quick to NL, thank you. now test it on thw phones and buds.
Unfortunately no 30 Watt. Needed to charge of Samsung S20 about 3 hours-see pictures. The original power supply needed therefor under 2 hours. Cute gimmick or toys. Delivery was as specified.
AirPods pro always fall off charging. IPhone 11 charges stably. It looks not impressive, very light, plastic all. I think it won't last long
잘 작동함. 배송 1주일. 좋은 판매자. 고급스럽지는 않음.
The order was 7.03 issued and 17.03 received. This is the most instant delivery for all time! Unexpected and pleasant! The order is satisfied. Everything corresponds to the description.
this is not fast charger quality not bad,,
Great product and works well. Good delivery and build quality.
Works! About the speed, I will add how the experience of operation will be.
Very good
Good.
Shipping fast. Everything works. Nice cover.
Fast shipping accurate quality
Good shopping and fast delivery
Всё работает,заряжает
Product meets the promises.
Быстро пришло, работает.
Perfect! Charges iPhone and eirpodz at the same time! Looks very nice, the cord is included, but the power supply had to buy separately
Description corresponds. The top of the obshi is trimmed with a cloth. Included cable, instruction. Connected indicators glow. I will check in the work add feedback.
Excellent charging. Compact. Everything works. Came without bubble packaging. The box is broken. Never choose savings logistics. It's a heavy transport. The order for more than a week could not be issued because there is no place in the posts. Just a sleeve.
The box is a bit damaged but device works!
Good charging on the desktop. Always at hand and the phone does not need to be connected, just put on the surface. Charging is not fast, but while you work this is not fundamental. For 15 minutes, 5-10 percent charges.