Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
All right, I'm coming too fast.
llegó en muy poco tiempo y las funciones son las que indica el vendedor, excelente!
Llegó antes de lo pactado, muy bien embalado y en excelentes condiciones. Recomiendo ampliamente al vendedor.
Bonjour Bon rapport qualité prix je le recommande à tous merci
Funciona muy bien Estoy satisfecha en relación precio y calidad
It works, I'm surprised to feel, start small because Level 3 is muscular
Good product. R.A.S. I recommend
Very good product, good quality third purchase made, I recommend 100% this store.
Came super fast and no problem at the moment
As in the photo and works well, it was already tested 100% recommended♥️
Excellent! It works!! Wonderful. I recommend
It looks very good quality, excellent finishes I already installed the battery and it works perfectly, recommended at 100%.
Very nice and super easy to use and if it serves very well
All right! Thank you
good quality and fast shipping.
It came in a week to Norway. I put the battery in, pressed the button, there was a light on the dial and the numbers showed on the dial. I flicked up to 5, then put it to my hand, I was so tickled. Be careful. I don't know how to use it yet. But everything works.
The device went for a long time on the package was the inscription that the packaging was damaged but probably opened the Customs for verification and so everything the whole truth without a battery so it did not work out.
Producto de buena calidad, exactamente cómo lo describe el vendedor. Lo probé y funciona muy bien. Me encantó.
Producto exactamente Igual gracias. todos funcionan muy bien.
Thank you very much