Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Working perfectly!
très bon produit, livraison rapide dommage qu'il n'y ait pas les piles fournies avec. je recommande.
Very good!
Like the description, though could contain more Details… Product very well packed.
Great store arrived on time. Still not tested. The arrived well packed.
Second time I buy the same product I find great very good, recommended!
It's all coming very well.
The doorbell looks very good quality, does not include stack (but this is indicated by product description). I bought him the clear rain guard. I recommend the store. Thank you!
The parcel came quickly. Packing whole. Nice call. There are many options. Recommend
This is already the second purchase and this store all Super very fast delivery for Polish
Excellent, fast delivery
Shipping fast and terrific
Very good, arrived in 3 weeks
Everything is super, I take the second time, put the neighbors, they do not seem to intersect among themselves, delivered in 10 days, in general everything is wonderful, thank you
Everything is fine, that's just with the fork the mistake came out.
Product arrived in excellent condition, equal to description within 2 weeks, I recommend to store 100% reliable
Excellent store! Top quality! Recommend!
The product is exactly as advertised and arrived very well packed. It also arrived incredibly fast!
Very fast delivery and a very good item! Satisfied!!
My already 2 months works without problems, and this one ordered for friends. The store is operative.
Очень быстро пришло! Меньше недели. Я охренел! Товар тоже хороший. Все хорошо упаковано. Продавец молодец.
chegou tudo ok
Fast delivery, perfect operation, easy to install. Thank you very much, this store is definitely recommended.
For 3 types of dining, the button is standing on the metal parcan radius Doya 15 m
Everything was consistent. I omitted the purchase of batteries for operation (to provide) ref; 23a12v so do not test yet I subsequently republish the finished pose. Plastic transmitter a little light for a complete expo to variations of time .. think of a protector Fast shipping.
Good Goods.
Very great days only arrived in sound very big and okey
Arrived all normal, not taxed delay because the mails.
Товар хороший. Пришел вовремя. Другие товары шли с 11.11 и ещё не пришли. А этот товар заказал в конце декабря и он уже пришел. Очень много разных рингтонов а маленькая батарейка стоит в кнопки вызова. В комплекте батарейки естественно нет саму кнопку ещё не проверял. OR мелодии все послушал OR понравились OR много всякого интересного на любой вкус. Есть новогодние мелодии классические песни. Очень не весьма громкий. Оок мне понравился буду использовать. Если вдруг не будет работать оставлю дополнительный отзыв что кнопки не работает. Всё OR пришел в коробке как видите. Улыбнуло то что есть наклейка которое указывает куда звонить лол лол лол лол лол лол кек.
It was delayed but it came well, it works properly
It works well, it comes without batteries. Strong sound, lack installation and see how it works with distance
The product is same as AD, has a good volume, many options touches, easy installation. We are very satisfied
Until I tried... After installation I will add
Received in a Prudential time, well packed. Product already known and acquired now as a reservation. Good transaction. Thank you.
Great product, recommend
Arrived working perfectly, well packed. Recommend.