Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
It came quickly DPD, packed perfectly, in the case did not check yet
In appearance, the quality is at altitude. Delivery mega fast. On the sound quality did not check. Since the courier delivered home, and I myself lie in the hospital. Well, I think there will be no complaints here. Advise. About verification I will add a review. Good luck
Fast, very high-quality product, live sound without problems!!!
Пришел быстро, работает отлично, звук хороший
спасибо ! пришло быстро ! рекомендую!
Works, small, the wires are thin, you can lay (later)
Working good, really good sound quality but a little bit noisy. Súper fast connection, you don't need to do anything, connection is automatically, just keep your cellphone Bluetooth turned ON and that's all. I put it into the glove box and works fine even with de door closed, so i'm very happy because it's a cheap solution if you don't have the money to upgrade your stereo system. Very thankful. (working good on a Mercedes CLK W209)
It came quickly. The sound quality is good.
It came in 5 days to the Ural. Quality, as always, on top.
Normal theme!!! Recommend!!! For Niva Chevrolet the most it. The gearbox does not allow to break. Can someone come in handy)))
Delivery itself took less than one week, no damages. From functional point of view will be validated soon.
good Quality, works great, exactly as i expected. it works even as a microphone for phone calls
Is working
It's OK! Quality at altitude!
Has Arrived whole, packed in pupyrka. I was even less than expected. The sound quality is excellent on Bluetooth, not worse than through an auction.
Delivery 10 days to Omsk, brought by The Courier, everything works I recommend
Работает отлично. Советую продавца. Теперь главное чтобы друзья не спёрли ))). Буду заказывать ещё.
Delivered with in time, perfect quality 100/100
The order came in time, fully corresponds to the description, with Redmi 4X it has come off the 2nd time, the connection is stable. Home Mini system plays worthy, better compared to the wired connection of the same phone. Fed from the charger 5A 1A. Later I will add a review when I try in the car.
Excellent, it came in only 2 weeks, I don't try it yet but still I'm happy
Cool thing who does not have a regular Bluetooth, the sound quality of music is excellent!
Came in 23 days .. Everything works, I will try ..
Звук хорош! Лучше чем с адаптером за 200-300р. Ожидал большего, конечно... но в целом доволен! Сделан добротно.
Up to 53 regions were exported for about a month. I did not communicate with the store. Quality for my money is excellent, I order not for the first time, all the connectors are working. It's all about it. I recommend both the product and the seller. * And in general, the brand is awesome!
bon
Çok kaliteli baseus harika
Works well, the volume does not go off. No interference or noise was detected. All as with normal connection via Bluetooth or direct aux. I liked it. The wire lies in the armrest, so I do not interfere. Connection takes place on one or two
Работает. Очень эргономично вписался в подлокотник!
Today in Minsk took the parcel at the post office, very pleased that quickly came. Sat in the car turned on and does not work, turned on the video how to use it turned out that you need more charging. Very satisfied with the quality of baseus, have not yet failed. I wish everyone quality and comfort in life!
Fast connection, sound is excellent!
Delivery is long-2.5 months. Works well. In the car just right. No need to charge. Password "0000"
Very good sound quality, connects automatically when I start the car, very satisfied with the product.
Somehow workmanship very good as for this price. Recommend. Works immediately without any problems. Fast shipping, pack was U Me after 2 weeks.
It's fast אחושרמוטה Israel really fast and it's good product אחושרמוטה within weekly came to Israel ever first arriving me product ככה fast
За три дня в Питер курьером . Качество звука отлично. Elantra md
hello everything it's ok. product good