Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
To Rostov n/d for 14 days. Excellent quality and packing. I recommend to buy.
Got what I wanted. Useful thing. I took something from the computer to leave at least once an hour. I started for an hour, the timer worked. Turn off and start at the same time without adjustment. Convenient. It would be cool if the ring was made of metal, would feel a solid thing in the hands. If I find order
Shipping fast and condition the Timer design and function also great
Shipping fast. Everything works. Very convenient thing
Excellent timer, came in a box, well-packed, without batteries. Works fine, all as in the description
두가지 기능이 다있어서 좋네요.케이스 고급스러워요. 학생들 공부용으로 선물도 좋을것같아요
Very good product. All delivered according description. thank you to Seller. Recommend it!
Cool thing! Thank you!
Excellent Product, fast delivery, thank you to the store, I recommend!
Great Timer. Functional, stylish. Until I really figured out how to use it.
It works very well, you see the very clear digits and the sound has two volume options.
Пришло быстро. Отличный таймер. Легок в управлении. Звук громкий! Примагничивается великолепно. Единственный недостаток, иногда приходится придерживать одной рукой, чтоб другой провернуть колесо. Иногда это не требуется. Товар рекомендую.
The timer is working, looks very cute, although the shiny plastic ring of the encoder gives a cheap and somewhat lubricate the feeling of a quality thing. Yes, and it rotates somehow not very pleasant, hoping for a light rotation with a pronounced click, but alas, it goes tight and as if plastic scrapes on plastic. When you set the time, the numbers glow brightly, after the beginning of the count, after a few seconds, brightness is reduced to save batteries (in the photo, the numbers are hard to get bluish, in fact, they are pure white). Sound like an alarm clock, has two volume levels and a silent mode. After the operation, it squeaks for about a minute, without a repeat. In general, a stylish, pleasant and convenient device, incomparable to cheap timers with buttons, although it is necessary to still get used to installing minutes/seconds depending on the speed of rotation of the encoder. For the price, it seems to me, a clear overprice. It came in two weeks.
Я думал что кольцо будет более плавное, но ничего страшного. Я потом понял что если во время поворота придерживать сверху пальцем таймер то можно вполне удобно поворачивать корпус! В остальном все идеально и картинка и звук :) Еще интересный момент что он считает как назад так и вперёд. Не знал пока не начал использовать, приятный сюрприз :)
This thing really lacks the function of the watch. It is a pity that there is no such modification. But as a timer-also excellent.
Delivery 43 days with full tracking. Long reached the territory of the RB, it is terribly annoying. Timer liked, took for a gift to elderly parents easy to use, parents without problems sorted out. It is a pity only in the kit there were no batteries. And so everything is super.
Nice looking, good quality, good sound (would be nice to have variety of ringtones), fast delivery
Recommended, easy to use and good quality. Quick arrival to Chile!
Not 횽...
Ordered along with other items from Baesus store, the timer itself looks very good and it works really for timing my books reading, thanks!!
very cool and simple product
Excellent timeth, very good quality. I take this brand not the first time. Everything is super. Delivered fast.
The quality is good but the mackerel case
Excellent watch very beautiful and elegant. My wife and the magnet in refrigerator works properly.
Everything is for sure. The track was tracked completely. Recommend
Correct operation, very useful. I expected better materials but it's all plastic.
Отлич
super
Very beautiful kitchen timer and shipped quickly can the store recommend
Very good timer, the spouse is happy.
Очень хорошая вещь. Довольна. Все работает. Три режима громкости. Таймер и секундомер. Магнит держит очень крепко. Рекомендую.
Great Timer! In the RB went 48 days.
Came in a tight box. Large. It's not loud like an alarm clock. And kicks exactly the same. In the kit there are 3 AAA batteries
Great packaging. Contrast display. Easy to control. To the store Thank you!!! Quality is excellent.