Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
The quality is excellent, it came for 5D. v orenbur. Producer rekamenduyu
All Super take
Комплект супер, очень нужная вещь для хозяйки, Но после 3-х дней пошла ржавчина на креплении, фото прилагается. Не знаю сколько она проживет. Поэтому снимаю звезду. С продавцом не общалась, отправили быстро и доставка быстрая
Arrived quickly and whole. The mop is slightly different with the handle. The minuses of the bucket are curved and the top cover does not snap on one side and when rinsing, you need to press it with your foot, but you do not need to press the There are still two plugs of plum, useless at such sizes of bucket. Rags good dirt collect squeeze perfectly, only would make the handle two sides more convenient.
It's look great like american product.
The product is as it appears in the picture everything is consistent with the measurements. I'm barely using it. Only I was made a boy the boat for water. Satisfied
didn't arr6at the time range mentioned, but still was pretty quick delivery so ni complains.didnt use yet.looks good
The parcel came quickly until I tried, but externally everything suits
Packed well! Delivery fast! But the bucket sizes are small
Excellent mop-lazy! Delivery is super-fast! To fill the floors is a pleasure, the hands are dry, you do not even touch the rag!
Something I bought more than she is now. For 1484₽
Super happy it's like in the picture, I tested the side that grows works very well, the mop comes out without a drop, and otherwise I was afraid that it is too small but finally it is the right size it's not bad that it is not too big like that it is easy to carry, I did not have to change the water several times in view of its size the water did not get dirty quickly, I received 5 replacement mop, the handle of the broom is the right size I do not need me Down, and the super cool side is that with these mop if there are hairs or crumbs it remains to stick serious to the bucket side spin no need to remove at home to spin to put it's great it's revolutionary that change the Life For delivery I received it a little later than expected but only 6 days so it's ok,
с момента заказа и до получения в калининградской области прошло 7 дней. упаковано хорошо. думала, что ведро будет больше, совсем небольшое оказалось. швабра из составных трубок на резьбе. объем ведра не измеряла, но на вид не больше 5 литров. пробки резиновые. на герметичность ведро пока не проверяла. и по назначению пока не использовала. пластик неплохой. Всё целое. для особо "одарённых" на крышке есть обозначение, куда макать, где отжать.
The mop is definitely very comfortable, it can be slightly small, but it does its thing!!! We're happy. Recommend to buy
Good thing! The apartment is cleaned in 10 minutes. Delivery 4 days. Minus-flimsy fastening on top. When you press the rag, the plastic rises up with the rag, you have to hold your foot. Nothing is broken, but the plastic could be for 1500 and more expensive to do.
Just a Little Don't interlocks to one side and then the lid will turn up, but very good product very convenient. Already used tantissimo all day!! The love!
In Moscow came quickly, in 4 days, everything is whole. Seller Thank you!
It came quickly, everything is whole. In the case did not try, but looks norms!
Заказ пришёл в СПБ всего за 3 рабочих дня. При заказе выбирала доставку почтой России, тк мне было удобнее в свободное время дойти за ней до отделения почты, чем подстраиваться под курьеров. Но, продавец все равно не отправил ее почтой, отправил доставкой Пятёрочки в соседний с моим домом магазин. Что впринципе тоже мне подошло, из пятёрочки тоже можно забрать заказ в удобное вам время. Коробка очень маленькая, даже испугалась что прислали что то не то. О швабре: не знаю почему все пишут что ведро обычное и воду с него сливать через край, потому что мне пришло ведро с двумя дырками для слива внизу. Сменные мопы положили сколько было в заказе. Швабра крепкая (но на сколько покажет только время), собирается легко, не люфтит и не болтается. Ведро из Толстой крепкой пластмассы. Насадка действительно не вся войдёт в воду. , и не вся намокнет(фото), но не страшно это.В общем я очень довольна! Спасибо
I came quickly. All right, all right. First impressions are good. We'll check it out.
My wife really liked the mop, they took it so that the pregnant woman did not bend, and at least somehow clean up when I was on the road. At the end of the second day, both, just, like to wash the floors came from Russia to Ufa in 10 days by post of Russia, nothing is broken, everything is whole
Description of the goods corresponds, the mop and the truth is good, there are only shortcomings Delivery was within 10 days It's a shame that it came so
I liked it. The truth sometimes has to hold the bucket when pressed.
To the Nizhny Novgorod region 6 days. It's all over. I tried, I will not say that I'm delighted, but, Paul I have linoleum, not much sticks to a raw rag, and the Mount in my opinion is weak. If only without pressing. In general, for wet cleaning on clean floors will go.
Package came to all banged up and I was concerned the item was damaged however the product was perfectly fine. And works as described
I just got the order today, thank you very much, it was pretty fast
It's been a long time. But it came. In fact-compact, functional. You can safely order
Very compact thing, looks good, extra effort to apply.
Everything is fine) wife satisfied) Sold responsive) It came quickly)
Delivery to Moscow two days.
Perfecto, en diez días ha llegado. Contento con la compra.
швабра и ведро как в описании. пыль, волосы собирает очень хорошо. всем рекомендую данный товар! с продавцом не общалась, но это и не понадобилось. спасибо большое продавцу!
Товар пришёл быстро, но, ведро течёт, в нем заглушки, видимо для слива воды, но заглушки не о чем, мочить швабру в ведре не удобно, вся вода вытекает, при мытье пола постоянно раскручивается, товар не ахти, не рекомендую, задумка не плоха, но исполнение отстой
Satisfied with the product. Good store. Fast shipping.
товар пришёл вовремя. ведёрко очень маленькое, но я довольна)). продавцу спасибо за товар и за обратную связь.
Excellent thing, very convenient to use. Delivery is very fast from Moscow to Krasnoyarsk 2 days, super!