Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Order in Minsk came in 77 days. The cable is made very high quality, well packed. I am happy with the order. To the store Thank you very much, I recommend.
Are all and works. They came in 33 days !!! :) THANKS ! :)
that’s are soo powerful magic charger
Заказ отправили через 3 дня, пришёл через 54 дня. Срок защиты продавцом продлялся. Продавец оперативно отвечает на сообщения. Упакован в пупырчатый конверт. На зарядке имеется индикатор. Оплётка качественная. Быстрая зарядка работает. Заказываю не первый раз и доволен товаром.
Продавец отличный! Товар отправил быстро. Доставка до ХМАО быстрая. Рекомендую товар и продавца. Оценка 5+++
The order came very quickly, but the connector was sent for Type-C, although I ordered and indicated notes for the iPhone, but it will come in handy
It all came to Kieva trochas bialshe yak for the city. Ranishe brave Mikro USB jaquity Bula Super O for Type-C Magnit zanadto tostei and do not pass turbo charging mode on.
The goods are not received. The money is returned in full.
To Chelyabinsk 12 days, the cord is decent, order)
Delivery to Moscow region-one and a half months. packed in a regular package, the product corresponds to the description. the store thanks, I recommend.
Delivery to Moscow region-one and a half months, which is long enough. packed in a regular package, the product corresponds to the description. the store thanks, I recommend.
Спасибо получил!
good, thank you
Cool. But with a cover does not work, it will be necessary to expand the hole in the case
Everything is fine!
Great product.. This is my 2nd order (ordered 1.5yrs before) for my old phone (A6+). Works with data transferring.. Value for money.
OK
All is well, however the shipping cost is upsetting!
The parcel came all right, fast charging is present.)))
In Belarus for a month somewhere. Tracked completely. Packed in a branded bag. I buy not the first time, long ago I bought and transferred all the phones to these laces. But the problem is, when you buy you need to take a spare peak. I had one lost iron bezel, I had to buy a new one. In addition, the current charge begins to fall. See photo 3. on 4 photos a fresh Pipka is inserted. So take it with a margin.
Thank you
Быстрая доставка. Хороший магазин. Хороший кабель. Магазин и продавца рекомендую.
The adapter is good, but thick. Keeps in the connector firmly, magnetic norms. The only drawback-fast charging does not immediately work, the phone first writes that you need to use another cable, and then goes into quick mode (40 W).
Super fast, 11 days, Reef.
The cable itself is magnetized at a distance between magnets of about 1 cm. The connection is tough. If you move the phone within reasonable limits, the connector does not disconnect, charging does not stop. The phone charging time did not increase. Most importantly-the cable is used for charging only, but also for data transmission! Before that, I had a magnetic cable only for charging with a round connector. That cable could call a Repole when the phone was cut off, KZ when magnetizing the connector to the metal subject, and to copy the phone from the phone. With this cable, everything is in order: Data is transmitted, overpole and KZ can not be. I am very pleased. With coupons from the group VKontakte "gxsmart" it turned out to buy 4 cables 1 m with nozzles of 1 dollar (78 rubles).
Long sturdy cable, bought several times. No radiation or interference, nice shielding. Fully recommended as very value for money and recommended store and product
A good cable with a magnetic socket, sticks tightly, charging goes well. The only thing I would like to less bulge the socket in the phone, rose about 1,5mm
Excellent.