Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
I order not the first time, everything works fine. But as everywhere in the description stated 750 GB, and in fact 700-connected with the transfer to the degree of gig. In the rest is very satisfied, quality goods, came very quickly.
Thank you very much, I'm happy with the goods, although I was worried that the parcel was lost. Seller recommend.
The goods came quickly, through the mail packed in several layers of film. In the work I have not tried it later.
We will see how long it will be working. Delivery is pretty fast. Thank you store!
It was less than a month, packed perfectly, no damage, both laptops see it. Actually 698 GB. Recommend
The speed of delivery and perfect packing think the product is great. Still not tested, but should be working perfectly.
Работает. Спасибо
So far so good. getting 36MB/s on transfer and 465GB on disk space. not bad from the cheap price indeed. a little bit bigger than I thought it would be, but still great for holiday.
The parcel came crumpled.
Everything works. All as in the description. 931 KB. The wire is short, can and should be
Все работает ,понравился) по факту 698 ГБ , очень переживала за упаковку но она идеальна, продавец говорил правду) сначала упаковано в толстый поролон,и с двух сторона закрыто поролоном, потом коробка и в ней еще в 2 слоя пупырчатой мешок, единственное шнур не до конца заходит на фото показала, надеюсь так и должно быть , потому что все работает спасибо))
Корпус - алюминий! 698 ГБ из 750! Фильм 8 ГБ. перекинул за 58 сек. Сборка, внешний вид на твёрдую 5+. Короче, доволен как слон! До питера ровно 3 недели, все отслеживалось! Упаковка: 4 слоя пупырки! Продавец - ништяк! Если прослужит долго, цены нет такому диску, всего за 2300р.
Oooochen long sent, as a result waited a whole month for the parcel to St. Petersburg. I ordered it in a stop. The disk is not bad, it's straight super-speed when moving information to it, I did not notice how I read in the comments, but not three hours of gigabyte mixed. It should be noted that the disc has a very unique input, the cord can not be lost, I think it will not be easy to find such (see photo). The MacBook video disk is perfect, two Windows computers for some reason did not recognize.
Everything works fine, came quickly
Top
The disc arrived quickly enough. Packed neatly. No external damage. But does not pass initialization in any parameters! When connected, a long intermittent squeak is clearly listening. When removing the end cap (was glued deliberately!), there was a light Dent and the remains of the stickers .... Previous orders were normal!
Absolutely amazing looks like the same as in images shown. Very happy with this product
Well arrived thank you very much it is super good fast delivery you are beautiful frankly thank you
It's fine. I take the second one for 750. Free space 698 because of the file system.
The goods are cool. Everything works. Recommend!
In a hard 465 GB and its 500 as stated
After receiving the impression are good, the case is hard, most likely made of aluminum, the box is right as a gift, in perfect condition, a lot of pupyrki, is is in the instruction it is written that you can get a drive to reach one plastic plug, it did not work, with a great effort I was afraid that something would break. The volume of 698 GB from the declared 750 GB, I certainly understand that an honest volume will not even be in branded hard drives, but that there was a loss of as many as as as But it's not scary, the crystal disk shows that the disk was included only 4 times, in excellent condition, the speed of recording the wave is 30-50mb/sec via USB 3.0, I'll try to complement the review in a month or two.