Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
מוצר יפה מאד איכות גימור גבוהה מאד הגיע מהר מאד שבוע...
Very cute bookmark
Shipped in 3 days, arrived in about 10 days (CN -> UA), that was pretty fast. The goods are cute and very amusing. There are tiny errors in painting though. Overall I'd say they go for twice the price they actually deserve, considering the so-and-so quality.
Very nice bookmark
Consistent with the description and pictures Typically packaging gift Can zamówię yet other designs for gifts I am glad I recommend
Cool bookmark, raises the mood. My daughter took it right away. I'll order more.
Love love these!!! They are so adorable!!!!
It came all right and exactly what I asked for. Thank you very much
This bookmark is adorable! It is well made and my wife loves it. Shipping speed was pretty quick. 3 weeks to BC Canada. Definitely recommend store and item.
Cool, creative bookmarks. Delivery is super. Well done. Recommend.
Good, sturdy quality. Shipping took 15 days to the US. The seal arrived with its tail bent, which will take some effort to straighten since the silicone is pretty hard.
Excellent and as described. I was in love with the product, my happy daughter and that makes me happy too. I highly recommend the store. All in time and shape and well packed
All The agrees. Pleat very pretty, nicely made. Super looks wsadzona in book
Cool bookmark, comes in a branded box, I liked the quality, it looks interesting
They're cute. Of quality. Ideal for giving away. They come very well packaged.
Came quickly, a little crumpled branded packaging. Really liked)))
Beautiful too! Loved! Fast Delivery
Thank you :-) all most arrived. As in the pictures. I love this item <3 just awesome sweets amusing;-) I like because simple, I had to buy;-D each time a smile face, that is so much value :-) <3 high military * * * Top