Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Excellent quality, clear pictures)
The cover is just high! Does not stink, even, beautiful. Sent straight fast, within a day after order. Came in two weeks, combined with other parcels. Probably order a couple more
Great. In love
Cool cover!! Everything is fine! Quality is super)
Чехол красивый,аккуратный,все суперр пупер
Чехол крутой. Сидит отлично, приятный на ощупь, сделан Хорошо. Закажу ещё один для подруги
Super well, the material feels good quality, the edge over comes a little off the screen then makes it protect you from falls! Satisfied with my order
Ordered 7 sichnya came 3 pieces
A good durable cover, you can bend only with two hands, the design is awesome, printed, took and did not regret it! Size exact
Потрясающий крепкий чехол. Не пахнет. Хорошо лежит в руке. Пришёл быстро.
The hull is beautiful, thank you very much. Same image on the photo !! I highly recommend!! Fast delivery. No problem during order and delivery! A big thank you!! <3
Everything is fine, fast delivery to the point of issue DPD, the cover does not smell, it is executed well
All right, chida, I come in like a month and a half and it fits the cell phone. :)
I like it but took a month to deliver
Paid for the delivery of another min. Price, came a cover for a week, packed was very good! Quality is also good, sat on 11iPhone tightly. The case itself is also quite durable, not thin silicone. Grade 5 +++ :)
Cool! fast shipping
I really liked it! Delivery 3 weeks
I really liked this case, looks great and looks at all 100
The quality is excellent!
It looks very good quality
The cover is quality and cool, take it will not regret it!
It was a little squished when it got here but very cute. Fits perfectly.
Very good case, I really liked thank you
amazing phone case! thank you so much for the fast shipping! fit well to the phone!!!
Very fast delivery (10 days) and excellent quality