Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Produto muito bom dentro da faixa de preço, considerei o melhor custo benefício. mesmo eu tendo pulso fino, ficou muito bom. Recomendo! Entrega para o Brazil foi rápida, menos de 15 dias.
Product as described, my third ever.
Great quality, finish exceptional.
Quite liked the product, just complain about the app that gave a little work to make the account, however only had this problem
Loved the product!!! Arrived in just 2 weeks!!!
Watch top and low cost, excellent finish and construction, very functional, beautiful screen, app unique and quality known Xiaomi! Recommend for sure the watch and the store. Super fast in just 18 days calendar posting!
The store posted the product once the payment was confirmed, it took was the post of Brasil, otherwise the product was already in Brazilian soil after 6 days, indicate the store for who is thinking in buy.
Second I buy, very good device at this price, very advisable store, it took me 8 days to arrive in Spain
Arrived very fast, sending Hong Kong was faster than the office in Brazil. The watch is simple but beautiful and good quality, value worth. Best value.
Very good just Thought Vibration term could be better when receive notifications.
Excellent Product, super fast store excellent.
While the watch is good, packed right, to arm girls not found so big, accurate beats and in real time, store sent fast and taxed, fast delivery
está muy lindo y muy femenino creo que es muy funcional faltan más carátulas de reloj para ir variando los días de semana sólo eso la aplicación es sencilla y simple de usar no es tan veloz al levantar la muñeca pero cumple su función de igual forma
As long as it's all raw. The clock is beautiful but just terrible. Curve translation, native strap broke after an hour (suitable from Amaz fit 20mm)
Product arrived properly according to the ad. Very good, recommend the store. Product is working properly.
Our .... not even know as say… Delivered to me in Brazil in southern Sao Paulo in 11 days Very fast Works perfectly… And recommend the purchase .... Product excellent quality original Xiaomi in 10.
Loved the goods arrived very well packed and very fast, take around 20 days to arrive. Very easy to setup with the app. recommend.
Excellent smartwatch, exceeded all expectations, recommend, arrived super fast in Brazil!!
Fast shipping and excellent product quality meets with the description.
Really is very good, handle almost the entire screen, but my wrist is fine and I was like the Ben10 KKKKK
The clock arrived incredibly fast, 8 days, usually packages take 1 month.
I ordered it after my spouse, and I received it before. Box a little damaged by the trip but the product looks intact
The workmanship is very good, the strap is soft and pleasant to the touch. It is only to the program part, the rusification in the clock and in the application coryavaya, it is visible, that the translator was made through the program. If the program part is finished, then quite a good clock.
Like the watch and thank the indication of YouTuber cymye. Will order other.
chegou tudo certinho, relógio muito bonito, obrigado!
All right, you have to try. It is not too thick and very light. I recommend...!
Great watch (as described) and well packed. I am surprised because it was delivered to México in 2 weeks
Excelente produto... Recomendo a todos... É fantástico a qualidade do Smartwatch.... A entrega foi muito rápida
Until now'm enjoying, over time I can speak more but very good until then and was very fast shipping for Brazil
WTF arrived in 9 days, time 85!!!! Really surprised me, delivery and quality product.
Excellent Watch beautiful and very efficient. Arrived in 16 days in Northeast
Very good very fast and reliable store
Well packed | original sealed | great quality product | fast delivery.
Arrived early in less than a month, and am very happy with the watch!
Recommend to all great product offers what is described. Satisfied
Arrived all in perfect condition and well packed, beautiful watch
Cost-effective. Arrived quickly and well packed Makes the perfect pairing.
Recommend to everyone, reliable product quality
Amazing watch, the price is excellent. Very beautiful, light and comfortable. Arrived very early.
Excellent product. As the store description.
Excellent watch delivers what is written in AD recommend.
Delivery was very fast! Within 1 month longer delay was in Brazil. China here was about 3 days but mistaken, very fast!! Now took SP for PE, however all within 1 month. I am very satisfied!!
The product arrived in amazing 11 days, very fast, other shopping even in Brazil takes longer than that, match very well the description, well packed, will continue use and see how, but the principle product great quality True description.
Excelente produto, chegou rápido! Pulseira extra errada mas ok. Para emparelhar reset antes!
Good quality product is not 100% accurate, was a great purchase, I recommend the store sent super fast, it takes the same post, not strikethrough.
Super fast, well packed and working perfectly!
Excellent, beautiful, in perfect condition, arrived early!
Found very beautiful, very easy to use features.
Excellent product, only the application that promises but fails, can not change the watchface for it.
Excellent. Very light, beautiful, easy to use. Great quality.
Third purchase this store, am already fixed customer. Best value for smartwatch is mibro air. Very attentive and fast.
The product arrived fast and well packed, am satisfied, reliable store, thanks Ali Express.
Arrived super fast store and entirely responsible to buy back again thank you
Product arrived in 9 days from purchase. Well packed and box in perfect condition.
Exactly as described, no detail different ad! Watch very functional, mibro for works best in Android application compared to iOS!!
Awesom product, awesome price! fast shipping, the product delivered perfectly and before the previous deadline! For sure i’ll recommend for friends!
Great product in hands, beautiful watch, new design slim attractive ball show, like! Recommend guys!
Great smartwatch, arrived in 16 days and very beautiful
Delivery to ekb through a column, 32 days, everything came in integrity, packed. The clock is good in quality, soft is unfortunately weak, but you can use it, your money justifies completely.
Congratulations, good quality, easy to use, arrived muitoooo fast
Also the announcement, very beautiful and functional, arrived very fast, purchase in 26/11 to 19h, delivered in 08/12.… Very good store!!!
The watch is questionable, especially its operation with the application.
Excellent Product, great workmanship very beautiful, store good like product
produto de otima qualidade e entretrega super rapida, recomendo.
Delivery 3 weeks, the watch is pretty well finished
Chegou super Rápido, 9 dias após a postagem, Brasil - Ba
The product is exactly as described, beautifully finished and charming I recommend the watch.
Top .. Will buy more Arrived very fast and well packed ..
Very good product, a pity my watch coming with the screen broken inside. Will make order and buy a Again, they blame. Very good store
Fast and nice package. Everything arrive without issue.
Very good top line material good smooth system
Received fast, great product, like ad, great store, indicate the seller.
Very good, like, light, not big and found that not draws much attention.
Product arrived in 1 month came as ad! Now just test Super Light! Or seems arm
The watch's not very good. The battery on the phone is planted on Hurray. The connection with the phone and the program under them with the karyav translation are constantly falling off. In short, do not buy this watch. It is better to add and buy Amazfit and then work better. And the vibro on the watch is not felt at all
The watch looks very elegant and sturdy. The store sent it soon and came with a solid packaging. The number of screen protectors of the watch is 3 PCs and this is very insufficient. There are shortcomings in the Mibro Fit app. The app is Turkish but the watch's menu is English. But this doesn't pose a problem. Most of them can be fixed with a good update. -User should be able to determine the measuring frequency of health data. -Must be the option to accept or reject phone calls. -User should be able to determine the sitting time alert. -Weather doesn't show current status, should be improved. -I have 3 screen protectors per hour, the number of screen protectors is very insufficient, should be increased. -Option to press the button instead of swinging the arm when taking pictures. I strongly suggest you buy it at this price. Thank the seller very much.
Watch Top… Top Shop… And very fast delivery…
Watch perfect arrived well packaged and very fast, congratulations.
29.11 ordered, received at new mail 21.12. Corresponds to the description.
super rápido 13 dias já estava Aki em casa recomendo
Perfectly amazing this smartwatch, has made new orders!!!
Met expectations, just get used now with the watch, arrived in 22 days after posting
The watch is very good, although find the haylou solar top, but the amount is still a great option, good fabric, light, comfortable, communication with the app was very stable, just not like little options's watch faces
I'm coming very fast, in about 20 days and the quality is very good for the price is totally worth it
Watch very good delivered in 19 days quite fast great recommend
Very good and great acambento. Worth the purchase, and it really offers what is proposed.
Perfect product and consistent with the described in AD. Delivery on time. Smartwatch very beautiful and elegant.
A best shopping I made this year. One of the best smartwatch cost-benefit.
Good smartwatch. Only found a little thin bracelet. Suits for women. 18 days to arrive here (Christmas/RN)
Watch is good, was upset because update removed function flashlight .. But is very beautiful, polished
Recommend the store strongly. The Watch arrived in SP/SP in 18 days calendar. The package come with a small cut (believe it house), but the watch and bracelet came intact. The product is original, sealed and came very well packed. The watch is very beautiful, with great finish. Still not tested system. Like it is not too big as most smartwatches.
Very good! The product is excellent quality. But appears to be a delicate piece. For daily use recommend not use in extreme sports Max walking light. Bike, surfing and make u may lose the watch. Will use and return with more features of use. Super recommend!!! Surprised me packaging, packaging and quality of presentation, and transparency and feedback store!
Enjoyed too watch, workmanship and very top, the system is very fluid also liked. Who want to check video register on channel "import without limits"
The watch works well, just at the level of the app I tried to install it with the flash code but it brings me back to an error site and from my phone bug, the app is on the play store c bcp more on
Delivery in 14 business days, packaging came intact L without crumpled some, we test.
Product come with only 18 days without fee. Unfortunately has a good connection with the cel, live disconnecting Bluetooth, the company need pack it with any update, because if continue will not sell very. Not brand right steps, sleep monitoring is bad, beats TBM brand not right. A simple update improves these bugs. Moreover, the watch is great.
Product arrived in good condition, 9 days from posting to get in my house, itself very beautiful and practical, the piece is enough "mibro fit" application for iPhone, updated weather not properly and notifications just arrive when want.
Product quality is excellent, the screen also, the lacking is the translation app.
Excellent quality, very fast (20 days-). Very good