Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
True description. product received. The store sent fast, national and international problem were posting services
I order not the first time, as always quickly and the batteries are really 9800-9900 Ma. Sometimes 10150ma. For this money it is better not to find
Recommend. Nicely Made
The goods came quickly, the appearance without defects, it seems to work! Seller recommend!
Appearance corresponds to the photo. Its functions perform, the phone with a 5020 mAh battery charged from 1% to 100% and then another about 20%.
Pleasantly surprised by the product and arrived really in advance before the estimated delivery date
Inexpensive reliable paverbank! Thank you to the store) the box came crumpled.
Goods doszedł unfortunately fault Mail late but nonetheless, packed well
Powerbank good, 8 weeks delivery time to Germany
Description corresponds, went discharged, delivery is long, almost 2 months.
Works, charges about 4 times
Works well
2612.20 received 5.02.21. packed perfectly not crumpled... I'm happy to work. I recommend it to the store.
Looks just like the picture. Is heavy. Arrived in a month.
Delivery by courier. Works, the phone charges.
Ordered the device 19.01.2021, received 21.01.2021. This speed is due to courier delivery.
Well, it will. Delivered by the delivery service, which I did not ask and with very bad reviews online, in 2 weeks! When I opened it, I thought it was broken, so I heard the pieces of something flying in the box. The good broke only "substrate" plastic, so that the delivery of the claim is not particularly. The bank itself is intact and safe, almost fully charged. Looks cute, nice to hold in your hands. Functions of fast charging it does not have (!). For such money in principle is not bad. Comes with a short USB cord. There is a distrust to the bank, I think that it will not last long. But there are no assumptions for it, just a personal feeling. Buy you or not? I don't know. As you want ....
Thank you.
Perfect I recommend. :)
Ok:) veikia:)
I order not the first time. The bank came in a few days. Sending from Russia. Everything is whole, it works, fully charged. I recommend this store.
The order was sent quickly, reached within a week. Powerbank was neatly packed. Everything turns on, it works.
i waited almost 3 montha for delivery in slovenia, but it was worth. the powebank fully corresponds to the specifications that are written in the advertisement. the box is a bit damaged, but i will survive that
Is OK. Quickly dotarło :)
20 days on the way. Paver bank came charged.
A good bank, everything corresponds to the description
It came in three days, corresponds to the description. Immediately began to use and charged two phones Redmi 6 and Honor 9. While I'm happy, I'll complement if there are problems.
Just like in pic, delivery for over 3 months
Packed perfectly. kind of good. The capacity did not exactly measure, it was charged for 8 hours by phone charging. The charge in the phone gives out normally. Good product. Recommend.
The goods came on time. Neatly packed. Thank you store. Recommend.
Shipping was so fast.
Köszönöm!
The bank itself works normally, from the minuses of a long delivery of 65 days, the box was damaged, the packing is not reliable, mixed in places of exits 1 a and 2.1,
waited more than 2 months, but I got it and satisfied
A good portable battery, it itself charges, the device charges, the ports are "tight" enough. To the Kemerovo region went about 2 months because of the new year. The store is sociable, explained that the reason for the delay in customs
Very good quality))