Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
The humidifier looks just like the pictures. I received the package about a a little less than a month since I ordered it. The package came very well wrapped with bubble wrap. You can tell there was a lot of care put into the packaging. Came fully charged. It changes colors. Will be buying from this store again.
it is pretty cute and affordable , it changes several color too
Very cute and arrived in on time. Still not tested but think will be very interesting.
We already use it, it's super
Happy with the product. Looks very cute
It looks very nice. Of the shortcomings-enough for a short time, it seems to me that it quickly overheats. More as decor than as humidifier
The product is very beautiful and of high quality, but its size is very small, its width: I recommend buying it if you do not have a problem with its small size.
es igual a la foto después de probarlo 1 semana llevar cuidado con las esencias de colores fuertes porque se mancha el muñeco el mío se ha quedado naranja mejor utilizar esencias que no lleven color o color clarito
For a few days works fine. The effects aren't spectacular but it is a cute gadget worth buying. The light is very pleasant. It works wireless with a battery and the water container is quite big. I recommend not to experiment with essential oils since I had a similar humidifier and after adding some it melted. Also, quick delivery:)
Small, but beautiful! Works!
super jolie, fonctionne très bien !
Works fine idk how long the battery will last. The colors are okay the instructions are in chinese but you just press the top but and hold it for the color effects. Overall the spray is a lot stronger than I imagined.
I like it very much, excellent delivery, order here!
Very nice. Purely decorative thing. I do not think that he has any sense, does not moisturize even a small room. But very nice, smokes, sobs, glows. Baby like
Fast shipping. I love it.
Very cute!
Great product and very nice! It's wireless, you put it to charge and then you can put it wherever you want.
Product equal to the image, I arrive in less than 1 month, it's only small but it does its function, I loved it!
I love it soooo much!! It’s super cute.