Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Very good arrived super fast 24H, works, daughter glad
I got super fast very good finish, I had to go pick it up. Very good communication with the store. If they get delivery failed, it means you have to go pick it up.
llegó perfectamente, aunque estuve tenso cuanto iba a demorar en realidad no tardó tanto y estoy realmente feliz con mi nuevo bebé ☺️❤️❤️❤️
I still did not use it, but it came up as quickly as possible (to the door of my apartment). All were polite, perfectly packed, I advise
I still don't try it, I hope it's good, very fast shipping, felizzz
Ia blackboard with cell phone works pretty well, but with the Mac no
It all came, whole no damage. working, a little not convenient, but it's because I draw the first time on the GF. It came quickly, in general is happy. in the complete set additional. nozzles for the handle, glove and tips that could be connected to the phone.
Perfect everything. The very kind store. Thank you very much. Super fast shipping
The tablet was very high quality for its price. The quality of the assembly is perfect, there are no Lufts, the buttons are soft, they burn easily, I thought they would be tight. The feather is rubberized, so the hands do not slip. The glove in the kit was small to me, but its presence is already very nice. Delivered very quickly, earlier than the appointed term, than very pleased. Seller Thank you
Like the description, the order arrived the day after the purchase.
In the Moscow region arrived in less than 5 days, free delivery to the door. I have nothing to compare with, this is my first tablet, but I think, for my price is beautiful! Without problems connected to the smartphone (Samsung S9 +), drivers from the Office of the site are quickly downloaded to the laptop. Very sensitive, reacts to the degree of pressing (pay attention to the application, some just do not support). There are buttons on the stylus and the tablet itself. When connecting to the phone, the buttons do not work, although with ibispaint the stylus buttons work. The purchase is very satisfied.
Very good tablet. Neatly packed, the kit is excellent. 3 weeks to Canada
I haven't used it but it came undamaged and I recommend to all beginners. Plus incredible fast shipping to the U.S
Loved!! Identifies the photo, arrived well packed is working perfectly! Best Buy already made this site!!
Kemerovo arrived in 8 days. Many write that it comes for three days and I began to worry, because. For the first time I ordered such delivery. Opening the parcel was a pleasure. It's all well packed. And in the kit there is everything you need to start creating right now. This is my first graphic tablet, so working with it for me is new and it was first unusual to drive my hand on it, and look at the computer monitor. But quickly get used to and then the work goes, as in oil) Krch order is very satisfied)
It took a long time to arrive but it is seen to be of good quality, other than that the price is very accessible, recommended for those who want to start in the drawing
Delivered in 7 days, the product fully corresponds to the description. on the phone immediately did not earn, it was necessary just to include OTG in the settings.
Product arrived in perfect condition, no problems with the package, no problem with the product arrival. It arrived in 2 days from my country and I am pleased!
Spectacular product (quality versus price). I 've connected it very easily to my Android smartphone and my Mac. From the GAOMON page you can download the required drivers and can be configured to your own needs. At the moment completely recommended.
I stand readjustment of the quality of this graphic tablet and that for such a small bargain price! The pen works fluently. Also install it was quite easy. All sat neatly packaged in a deluxe box, inclussief sign glove, cable and 2 separate male connectors for the phone, extra nibs to replace. Highly recommended!!! I got message that I could collect at the nearest post office. There was the packet not, but it was the same afternoon by DHL to house concerned.
Got everything right only take long to arrive because of a transit that occurred there in Asia. Otherwise very top
The store took 7 days to ship the product and after 13 days arrived in Lima Peru where it was delivered to me by Serpost. The total was 20 days, very fast and in perfect condition! The seller also tried to change a fact in which I was wrong and although it was not possible, I appreciate the kindness he had. Recommended!⭐⭐⭐⭐⭐
Top perfect arrived super fast
Received in two weeks. Well packed, works very well and is exactly as stated in the ad. Perfect for beginners or not need make great graphic designs.
Brought in a couple of days, class!
so good product. it Come for 7 days. good for the price.
Very good, 5 days of use and all perfect. Fast shipping to Peru, only one week waiting.
very good tablet. i recommend it.
It works well, it came in nicely packed. Happy with the purchase
working well. nice thing. I recommend this store.
Excellent record time in 8 days to Peru very happy and grateful. Very good store