Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
good!!! perfect!! A++++
Very fast delivery worth the extra couple of euro very impressed would highly recommend
I'm glad to go fast
Thanks!
Everything came quickly, packing well, works fine, I advise the store
It exactly what I order
Thank you for the prize. Thank you.
Keshbek griwashi took all the money
It took 40 days to arrive. Very well packed and as described in the publication. Seller recommended
Received the equipment perfectly in 25 days, am very satisfied.
It's the third time I buy my Box S and it's still the best alternative in the market. It arrived in due time, in fact the store without asking it declared the product for $21, which is why I didn't pay taxes.
Delivered in perfect condition all OK
Great product, arrived very well packaged, very good quality, recommend the best TV box. Taking the post of Brazil that delay to delivery was very good. Passed without paying taxes.
Ótimo produto.
A smart store, sent the day after the order. The packaging is so-so, but nothing has been hurt. The console is happy.
Unfortunately, I did not receive the product because of the shipping customs in my country, but the store treated the sophisticated I would recommend dealing with it responsive
Came well packaged arrived early
The prefix is working, the quality is good
Works excellent
Excelente
All good. There was a parcel about 3 weeks
The price is according to the quality of the goods
turn your old TV to indroid tv
Thanks to this miracle, the TV has transformed) and music on the spot to listen, and videos on the YouTube to see, and movies, and TV shows, and through Steam Link, run the video games you have in steam. The only thing besides the programs that are in this set-top box is spiratil and downloaded hacked wink and lazzie TV, yutub without advertising-and now I enjoy :) delivery took about 2 weeks (from China, since the toad strangles to overpay for delivery :))
Only came a little wrinkled, arrived with 33 days calendar.
Really satisfied so far. Unfortunately, as many have been. It took a long time to get here. But by slow mail from chile. The store made everything expeditious
Equipment works, but only paid content, even browsers are paid Remote control-last century
Do n. Novgorod was 20 days away! connected quickly, everything works! On the TV series checked authenticity-all the rules!
Good product now tap test all units
Cute and compact device, good image quality and speed in navigation. Have to download apps as tvexpresso and readplay, but not yet figured out how to make leave shortcuts. Received with 30 days standby. Not taxed