Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
It's good. Very convenient organizer. thank you very much to the store.
Slightly too big size. The phone's hanging out. This is suitable for all kinds of phones.
Perfecto
Parcel received. Order Time: 23.01.2021 years. Arrival Time: 03.02.2021. All as in the description of the order. Thank you very much for the quality delivery to the Russian Federation. I recommend this store and store for 100% percent. Surgut, Khanty-Mansiysk Autonomous District-Yugra, Russia.
Perfetto e colla molto forte, ne comprerò altri! Top
Good quality.
Garna yakia. Came schwidko. Packed in nadijno. Recommend
Reached in 12 days, everything is whole, I recommend the store, I put 5 +++
On January 25, the number ordered, the store sent January 28, it came on February 8, the total time of 14 days is exactly, to St. Petersburg. I chose 5post to Pyaterochka. Upon receipt of passport and access code comes from 5post. The goods are good, the price is quality, there are two small chips... Not very noticeable, but still... The phone sits well, holds firmly, I advise the seller.
Durable.good product fast delivery
All pieknie holding Sie intresting how many will withstand adhesive
Very satisfied. I ordered the 3 colors and it's identical to the photo. I recommend this product
Доставка до Волгограда 23 дня. Товар отличного качества. Респект и уважуха продавцу. Всем рекомендую этот товар и этого продавца!
Спасибо продавцу! Заказ был получен за короткий срок.
товар хороший , удобно.. но увы к стене на обои приклеился , но на следующей день отклеился вместе с телефоном упал на. пол(((
Very well I recommend 100%
отличный, попробуем как будет висеть будет (надеюсь не оторвётся)
Usefull thing
All Super
I arrive before the date. Very nice looks strong and it's big. Let's go q for cualkier movil vale.
The arc is similar to the thing for the phone. The goods are nadišov shvidko.
All good
Super. Very convenient piece
Super thing! Good store! Order will not regret, very convenient!!
As shown in the picture, very comfortable the paste is excellent, I avoid putting the cell phone on the ground. Very practical.
Cool pocket, looks beautiful, holds tight
The holder is really large. It will safely fit a small tablet. Plastic is reliable.
It came very quickly, 2,5-3 weeks. Two iPhone in massive covers are not placed. Purchase satisfied
Very fast shipping!
מצויין