Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Arrived very fast before agreed, very good high quality product, I recommend 100%
It came two orders in one parcel. a case for a smartphone and a holder for a smartphone and phone. a case ordered for a wife, she is very happy! thank you! The holder has not yet checked how it will carry itself on the road. I'll check out! Thanks for the fast delivery and packed 2 in one.
Very fast. It comes very well protected.
Delivery fast, packed was good, but the holder itself did not really like, some All is flimsy and not flexible, also there were scratches on it everywhere (as if someone already used it), velcro is not very, in the picture the product looks better than in the live... I would say that my money is not worth it, rubles one hundred no more for this.
Goods consistent with the description
Everything is fine. Came whole!!!
Tested for use and passed. The product matches the picture purchased. Product quality is pretty good. It takes a long time to deliver.
The product corresponds to the description, the quality is good. One small flaw of Velcro is not to all glued and quickly polluted
Se ajusta exactamente a lo ofertado. Muy buen sistema de embalaje.
Very cool thing, the phone holds
The best phone holder. You can fix it anywhere and remove it anytime because of the suction feature. holds the phone really well and it wont slip. can rotate the holder 360°. Highly recommend. Thank you store ❤️
perfect
потерялся на почте,опоздал на з недели. продавцу спасибо хороший прибор
Very fast shipping item according to the description
Посылку получил за 14 дней в Украину. Было упаковано в пупырку. Без коробки. Люфта нет. Пластик не пахнет. В принципе нет повода не рекомендовать продавца.
Has arrived in 12 days all whole store recommend.
Товар соответствует описанию, нареканий нет, телефон держится устойчиво. Продавца рекомендую.
It's OK, delivered to Ufa quickly, in 2 weeks. I don't know how yet. Later I will add a review)))
Well packed, arrived fast
It came to Tver in 3 weeks. I am pleased.
Доставка быстрая, около 10 дней. Телефон держит крепко.
All perfect, super fast shipping and certificate, store 100 recommended
Fine seems so sorry. Haven't tried in the car. So no idea whether he called 'plakt' but he looks promising from
Good quality holder. It is easy and reliable to attach to the panel. All fasteners are quality. A little uncomfortable to fix the phone in it, it is suitable, although it may be the fault of a silicone case)
Holder looks like the picture. Do it haven't tried out in the car but will be okay :)
The suction works perfectly. I’m happy with the purchase. I recommend this store.
Is ok
Perfect product as described and at the moment is well held, delivery with a little delay 1 week
Well packed
The Mount itself is not bad, very tightly holds the phone, it's hard to even get. The sucker also holds well. But the goods came with a scratch, and in a package with air. In general, not bad, but it upsets that you buy a new holder but already with a nuance. i came quickly
Delivery Peter in two weeks, a good holder, I'm happy, I'll complement the review after practical application in the car. To the store respect and prosperity.
To Vladivostok, the parcel reached 20 days. Packing is good, air bag. One foot opens. Returns with a button (which is in the center of the disc) without zaquinov. The disc rotates (tehu can be installed and the horizon and vertical).
Excellent service, I arrive fast very good product I love it!
It's small you're a little late but I haven't used it yet seems good
In operation a week, safely rolled 600 km. Keeps firmly, there is nothing to complain about. But for reliability, still placed the phone vertically. Happy with the purchase.