Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Excellent product.
Delivered the courier in 5 days. Good quality goods.
Good product
good
Product meets the description, works with iPad Pro 2020, works smoothly with usb ports, type C for charging, HDMI, not yet testing ethernet. Good quality totally recommended. It took about 2 weeks to Puerto montt, the slowest was chile Post Office.
It's aluminum, works super well all its aspects, works on android too
Fast! Satisfied)
good enough to use for laptop and Samsung cell phone for dex mode
HDMI 30hz only supports
Aesthetically beautiful, sturdy and good workmanship, extremely functional in version 6 in 1, very fast. Product recommended!
Exactly same pictures, designer compact, beautiful, loved. Already did the test on my MacBook Air and work perfectly. Seller posted super fast, if not mistaken bought on 11/03 and arrived today, 30/03. Just had a problem with the office of Brasil, if not for them, be with my adapter since yesterday. Soon buy other products with this store, it was very satisfied with the product, agility and attention.
Great product as described thanks. Arrived fast in 25 days.
As always, everything: good quality and quickly delivered .... Packed good! Customs gave good...
Excellent goods, logistics aligned, enough bistro. Everything works fine!
Products with good sound Fast delivery summer Add gift
Excellent device. Everything works clearly and without complaints. To the quality of the assembly, no complaints. The store quickly sent the goods. A nice bonus was the type-with a cable that was put in the parcel. Thank you
Shipping fast and products is also very good. Highly recommended.
Shipping is slow but Okey
Design good configuration function even nicer
excelent product. I'm ussing all 6 ports and it's working great.
Отправлено и доставлено в течении 5 дней. выглядит добротно, работает, скорость передачи данных приличная. В описании не увидел, но при подключении через второй HDMI выводится изображение с ноута на второй и третий мониторы. но телефон через USB-C только заряжается, данные не передаются. Брал для мониторов, поэтому доволен. с продавцом - не общался
Working properly on my MacBook Pro 2019. Bought version 5 in 1 (with HDMI 4K 60Hz, 3 ports USB 3.0 and one Port USB C where can charge notebook). Surprised with the quality as have the original Apple adapter (with only a USB 3.0 port) and noticed a better quality picture via HDMI adapter baseus (except black colors were more clear in my monitor). Am investigating just a problem that my Apple Magic Mouse is with some interference and losing signal or locking at certain times with the base connected the notebook. Perhaps the excess electronic equipment attached on my desk. Afraid of purchase an adapter that were not Apple but is running smoothly and with superior quality.
As expected. thanks
The thing is interesting, high-quality, it is felt that there are not enough card reader)
Product with excellent construction. Not feel it will spoil early. Led 25 days (including weekends) to get here in Piauí, more precisely in Parnaíba. Recommend this product quality and great price. Not tested other models, but the quality matches what say the YouTubers techs.
Good product. Works flawlessly. Worth the price. I recommend this store and this product.
Thanks, it’s good one , but it doesn’t work with m1 , my mistake. Thanks for additional free usb cable!
IPad in well over