Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
Looks good. Perfect like the photo. Stable part. Thank you
Goods delivered. Everything is intact and works. The bank was charged 75% at once from the box. Capacity later I measure. So far, everything is fine.
Great! Charges both 2 A and 1 a very good and fast
Аккумулятор пришёл целым, заявленная мощность соответствует фактической. Спасибо так же за подарок ✌️
The product corresponds to the description. But the track was not tracked at all. Came charged at 77%. Charged his redmy Note 4, from 41% to 100% very quickly charged and spent only 12% charge. But then I put the wireless speaker on charge and connected my wife's phone, Samsung A50. The charge dropped to 59% and then immediately into zero. I do not know why the charge dropped at once. If it is fixed, then I will add a review.
1) Product: Power Bank 20.000 mAh 2) delivery: I chose delivery "store's shipping method" came to * Kazakhstan, Nur-Sultan * since 11 November-26 January) 3) Price: Bought for $1194,63 = 6618,2502 TG 4) appearance: came a cardboard parcel, and inside it was another parcel covered with foam rubber. not scratched, the display is pasted film, the numbers show well. Charging works normally, 20.000mAh ~ still have, charges 4 phones. 5) shortcomings: everything is fine :) 6) seller: With it did not correspond, all very good The result: for such a price in the printing of norms, there would be another function of fast charging would be charming, but unfortunately there is no...
Delivery by fast courier to the House, the charge keeps well
Посылка пришла быстро, продавцу спасибо.
Ordered from us, it came quickly, brought the courier, charged for 70%, unfortunately there is nothing to measure the real mahi... see others, I think 15-16.
Arrived in 20 days. Charged at 74% Charges the phone quite slowly. While testing... discharge to 0% as specified in the instruction. In general, quite a working charger. Thank you! Arrived in 20 days. 74% charged Charges the phone rather slowly. While testing. .. I discharge to 0% as indicated in the instructions. In general, it is quite a working charger. Thanks!
все пришло, доставка быстрая. как будет работать посмотрим
Arrived quickly, 75% charge on board brought, the price is considered the norm. .. Three days drove
The product came the next day using the Plus function. I liked it immediately was charged at 70%.
Free shipping arrived within 3 weeks with Messenger to home!!! The device has come packed well!! Look שהכל working as it takes. We are very pleased מההזמנה, thank you very much to the store!!
The bank was sent in 7 days, chose delivery from Russia. The packaging came without dents and damage. When turning on the charge of the jar was 84 percent, now there are 25 left after the full charge of Xiaomi Redmi Note 5 and Samsung with a capacity of 4000 mAh to 50%, in general, As I use, I will add a review
Powerbanki have reached to PL in 37 days. Just them loads.
Pts cool)) delivery to Murmansk for two weeks, I recommend, I ordered before the same model, I have been using two years, Super, and the new more upgraded, several inputs for
Super fast delivery to Nizhny Novgorod 4 days. Works. The charge was 73. Weary. I am pleased. Product and shop recommend.
It's not bad... Looks nice. The display works. Discharged-put on charge... Charges long. Delivery is great! Quickly and to the door!
It's okay. It's just that it's very big. I thought it was smaller and lighter so I could carry it in the bag. If I put it inside it weighs a lot.
The order came in 4 days, the courier brought to the door. Many thanks to the store and delivery. Recommend.
I received the goods, it seems that everything works. Turns out there's no wire. I didn't. The delivery of Super came in 3 days in Kazan. the store responded immediately.
Came on time, charged for 75%. Everything works, charges perfectly)
Powerbank отличный. Всем рекомендую. Продавцу 5+++++. Пришел с зарядом 78%. Буду заказывать ещё.
Received an order, everything is fine, charging was 71%, put on charging an iPhone and tablet Samsung, there are still 44% charges on powerbank. To the store 5 +++++, I recommend!!! I'll order more.
The store long sent the goods, had to contact him. The goods waited 14 days from Moscow to Sverdlovsk Region. Lt20 battery came instead of lt20ps, it is more heavier and cheaper. After training, I charged the battery 3000A/H-4 times. In general, everyone is disappointed. Reviewed immediately after the results. Draw conclusions.
пришел на Ямал достаточно быстро, упаковка целая, само устройство прилично тяжёлое размерами с телефон с дисплеем 6,5, был заряжен на 77 %, на сколько быстрая зарядка пока не проверял, в целом доволен.
Romos good vertibanka,., measurements of volumes in the photo.
I came to Ukraine for a month, new mail. Packed in a box + pupyrka + another box. Charged at 76%. Looks very cool! There is a mini instruction in Chinese and English. the store has attached a 20% coupon, but there is no explanation how to use it. I'm planning on buying another little powerbank. Thank you to the seller for the goods! 5 *****
Продавец молодец! Товар отправил через 5 минут. Повер банком доволен. Пришёл 73% заряда. Курьер доставил до места, Я сразу и не посмотрел, что Упаковка была вскрыта. Товар в целости и сохранности. Продавца рекомендую- беру не первый раз.
Delivery tr. Company, everything corresponds, charged by 70 percent
Not a small size, the material is quality. Quickly discharged 1:2 mAh (the phone was in flight mode)
Принесли места 4 фев в 11 фев было Заблокирована их номер потом я снял с блокировки 9 февраля они так и принести 11 оставь фев IML через них не заказывайте у них решают коллеги когда принасить заказ ещё и язык длинная у них но товар хороший не могу спорить за доставку 0 а зя товар 10 звёзд
Good battery + delivery from Russia to Samara in 4 days✌& Middot;✌& Middot;✌& Middot;