Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
works very good, strong, like how it looks. but it is not xiaomi. it doesn't matter to me, but it's not ok if it is mention that it is.
Product beautiful, discreet, economical and the LEDs were great
Mini, but functional!
25.11 ordered-paid, 07.12 has already brought home. So before NG, you can get it if you order it now. Works from USB, pleasant illumination, instruction in Chinese. Small of course, on a small room or kitchen .. Even in the car you can)
Came in whole, works. Small and cute) what I wanted
Work’s fine but instructions manual only chinese.
Chic
Super gadget! Arrived in 2 weeks. Packed in nice paper box. Works, moisturize, after adding natural essential oil in flat beautifully smells. Lights in several colors, what suitable evening climate. U me replace scented candles :)
Funciona na perfeição!!
The order came quickly. Everything was well packed, nothing broke. I have been using it for several days, filling clean water. Works fine, once stopped letting steam in, after reconnecting to the outlet began to work properly again. Oil has not yet been added. In general, I am happy.
Arrived on time, serves as a lamp, and for use with essential oil. Has little mist but diffuses the smell very well. Recommend.
Very good product, quickly reached here in Brazil, well packed, working perfectly
Very good product arrived in 1 month Jaboatão, Pernambuco.
Wonderful product very well built!
Works. Steam is coming, the illumination is shining. It's been a month and a half.
The goods came very quickly in four days. The quality was excellent brought in integrity packing was with the original seal. 3 drops of aroma oil and in the room pleasant smell эвкалипта. Spruce overboard with oil then the ceramic membrane is clogged and it should be wiped with a cotton swab so that everything is well in moderation. Do not try to use this device as a humidifier this device is not about this.
item received in good condition! working well so far. bought one for my sister too. will update more once she use the product. definitely will introduce to more friends about this item.
19 Dec. Ordered, and 25 Dec. Already got it. Thanks for the fast delivery. The courier brought straight to work. Beautiful. Works. Thank you.
It came quickly, IML, to the apartment. It always pleases. A simple thing legally occupied its place near the computer. Smells wonderful. Do not overdo it with water. Otherwise, the couple will not.
not to big, but useful! perfect!
Not a large compact, I will add a review later, the appearance of 5
Stylish such and compact, pleasant aroma is felt on the room 20 m, delivery from Russia 3 days IML
it looks Nice, only the instructions in english would be helpfull
It's been a month and a half. But it all works. The oils have not yet come
Very miniature. Is working
Очень удобная доставка домой. Тихий стильный и функциональный увлажнитель воздуха. Полностью довольна покупкой. Продавцу спасибо.
The goods are excellent! Courier sdeca brought home, I'm delighted! Everything works fine. Thank you very much to the store. Highly recommend!
Cool thing. It works quietly, several color modes. In St. Petersburg went three weeks, but the order was not tracked
The humidifier came, everything works, only very long delivery.
nice
Very nice humidifier. Works well and looks cute. I took my sister, but now I'll order myself and my mother, I highly recommend. The only thing, it would be more convenient if charged, but for its price norms
The goods have not been delivered. Please refund
Very fast shipping
Everything corresponds to the description. In Rostov-on-Don for a month and a half. It is noteworthy that the order was sent by the Russian Post without tracking, and brought a courier to the SDEC. I ordered another pink the next day. It is also sent by Russia post. I wonder who will bring it? Santa Claus?
Product very good quality with USB cable type C.
Great baby! Please note that it is really small. The illumination is multi-colored, left it and when the water is over, it was turned off itself. But it went very long, 1,5 months. What a plus...
Peter's three days away. Delivered the courier. Works only from the adapter. We'll do the typec. Turns on with one short Press. Subsequent single clicks change the color of the backlight. Two short clicks turn off the backlight, and one long press turns off the device. The amount of steam flow is weak, not adjustable, so it moisturizes the air only locally, for example at the desktop. Noise is quiet, monotonous, as if outside the window of the breeze and constant drops...)))
The humidifier is miniature, it works well, a little loud for such a volume, in my opinion. In general, I recommend.
Arrived in 15 days. The product is fine
Wonderful equipment is like the photo, works well.
Top store recommend 100%, was not taxed.
Hour or so water padded back and is used but humidity original West from in-s been went to dike size what is flat enough and big Effect Nail show is. More large humidifier Saya can off as four key
1 day. The flight is beautiful. Wonderful kid. It works quietly. Bought for spraying aromas. I'll still take it to other rooms. In St. Petersburg has arrived in 2 days.
Good Product. Well packed.
Excellent diffuser, easy to handle. In the complete set there is no outlet only a cord.
The product corresponds to the description and quality.
Good quality!
maravilhoso
Great
I loved! Before purchase had doubts about the product. Was very well attended by message and made the purchase. It took less than a month to arrive Brazil (found very fast) and arrived well packed. The box had a small dent, we know that happens during trabsporte, but inside the box also had foams and the unit was intact. Tested with a bit of essence and soon the smell spread the house. The different colors of lights fit well and the darker almost disappear even in dark (means not bother to sleep). Besides being a very quiet. A great purchase❤Will indicate to all my friends
as described
Good quality. Fast shipping. The store sent the two products bought in the same package. Was not taxed. Cons: not work out socket. Manual in Chinese, had difficulties to connect (need put water and push the button for several seconds). During use, the appliance is wet on top and sides around, necessary put a container collector for
Very small, did not even expect. The effect has not yet felt, it is in the living room. Very badly closes the lid, constantly closed.
It's OK. Works, as stated in the description. I had a parcel in Bratislava (Slovakia) for a little more than a month.
Item came very fast. The quality is ok, it works. Takes only about 5-10 minutes to fill the room with the aroma of essential oil when you add a couple of drops to the water. Was making some bubbling noises at first, but stopped after half an hour. All in all I am satisfied with the product.
Great product! I am very satisfied, everything seems to be working well. There is one button to turn it on and change colours, the design is very minimalistic and easy to use. The smell is spreading nicely through the room. There are some droplets accumulating on the top, but not too many.
Great product that works perfectly.
Product. great quality, delivery on time and satisfied with the purchase.
In Minsk was delivered for more than a month. Delivery right at the door of the apartment. In general, I am happy. Flavored perfectly. A little noisy when working-you need to get used to it.
Everything came)) works. Thanks for the parcel, it came right under Ng
excelente
Great humidifier! Small, but for an hour and a half filled the smell of aromaoil even a room of 35 sq. m., although the characteristics indicate that it is for rooms less than 10kV. M. By the way, on the internet they write that ultrasonic humidifiers are not intended for aromatherapy, but here in the description of the goods it is refuted. Well, let's check)
At the top! I love the design, the simplicity of use and the fact that several colors are available!