Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
I love it! The only bad thing is that it cannot be wet or submerged according to the manufacturer's recommendations
Chegou com 11 dias. Produto Original, muito bom.
Super took for 4500
Received the smartwatch with 10 days after purchase, arrived at mail perfectly, perfect packaging no signal apparently. Congratulations to recommend.
O produto é excelente. Em ótima embalagem. Muito rápida a entrega. Foram 16 dias. Estou muito satisfeita.
Wonderful and functional. Arrived in less than 10 days.
Took the post because in Brazil, as always. Arrived well packed, not taxed.
Just fire, others do not need any)
Very good watch
A young hour with a high health above 900 thousand mtshrohash fdzair Deir 11 Mia and the store fast shipping and respond to messages
Beautiful demaissssss. A show smartwatch. With GPS integrated. Excellent for sports. Finally, wonderful
The product very well packed, store sent super fast. Arrived inside the Ceará in amazing 17 days. Recommend the seller and the product.
Thanks a lot! Very fastest delivery ever! I liked and recommend to everyone. Very good quality, very good store.✌️
16 days to arrive. Downloaded the app and already configured quiet despite not being in LP. Now use to see if works cool. Perfect packaging.
Watch Announces very well. Ordered 29 March was U me already 6 April, after weekend and holidays on the way. Courier has provided to the same house. A lot of disks for choice, though przydałoby to something more female-this miss me in all smartwatchach. For now looking for information as do lest wyswietlało up who specifically calling and lest przychodziło info about wiadomościach with messengera. Displays the also content with SMSów
Excelente reloguo, vale a pena.
Recommend an excellent watch for those who practice activity.
The pretty Watch in its presentation, but actually very basic applications, instructions indicate that it cannot be exposed to showers or actually by the IP68 standard is not for more than 1.5 mts underwater and no direct jets, I thought it was going to be of major benefits but the truth is very basic.
Delivery very fast, the delay was the office took 8 days to deliver savior pro inside, Q The average time is at most 2 days. Great smartwatch
On time delivery, Good product at first sight Remains to be tested
As always, shipping fast, well packed and the product high quality, congratulations.
Excellent product quality. Super indicate. Arrived in 20 days in RN. original product.
produto de excelente qualidade. chegou no RN em 20 dias. muito rápido e super indico a compra
Perfect product! Fast delivery!
Really the clock looks great it's very comfortable even though it initially failed with the GPS that made the clock reboot in a weird way I had to restart From manufactures the watch and so far works well, I recommend the watch also to the store answered all my doubts, if I see any errors I will leave more comments around here
Very Beautiful, nice Quality and always never take bath hot water with shampoo