Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you haven't received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us, and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days excluding 2-5 days for processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of thegadgettingle.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of The Gadget Tingle
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. We’re no longer offering free exchanges. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Please do not send your purchase back to us unless we authorise you to do so.
товар пришел через месяц, заказывала 2021.01.03. все хорошо , часы работают. Очень красивые. спасибо за подарочек!
Elegant watch as in description. The store shipped quickly thanks
Упаковочка конечно такая себе, это минус. Но часики вроде такие очень бодрые, сходу понравились, уже нацепил давно, всех люблю, продавца обязательно рекоменДУЮ.
всё как в описание часы класс. пришли быстро до Челяб. обо. 18 дней. 21.01 заказал и пришли 8.02.продовец общительный.
Cool watches. such as in the photo, not worse.
Do not describe in words how happy I am for hours! Very cool. Easy to set up. Quality at altitude! Delivery to NSO is fast. Recommend definitely! Thank you)
muy lindo superó mis espectativas show!!! el envío también fue muy rápido con certeza estaré comprando más... muchas gracias ..al vendedor ..
Show .... Very beautiful, sturdy, all functions working, arrived early, bought 22/01 06/02 day arrived.
Watch very beautiful and looks quality only took a little more tou delivery very satisfied!
The clock is quite decent. Getting into people is not a shame. A little gypsy but in principle nothing.
au top belle montre
Went more than a month, everything is fine)
Arrived in very good condition, very satisfied with the product and price
The watch came quickly enough, the store sent immediately. Cute, though not yet with everything figured out, for example, how to set the date. It would be nice for the seller to launch some kind of roller that and how to set up, like some other sellers do. Special thanks for the gift!
Very well.
Nice Watch
The product corresponds to the description, look at the hand cool
A small Kokka on the body. Not critical for plastic
thnk you
Good watch I recommend it, thank the store for the gift
Product according to ad, good quality material. Could come in a better package, otherwise, all OK.
The watch is just super, I never thought that you can buy a watch of excellent quality, for such a small amount! Very pleased! Came in 2-3 weeks
Great stuff. Amazing clock. Hardly figured out in the settings. But I did. At first I thought that the hour and minute Arrow did not work, in the end, it was just necessary to press heavily on the button that is responsible for the time. Thank you. Everything was well packed. It came without damage.
Watch extremely beautiful, too happy with my purchase indicate all and other super attentive, like toast.
The watch is good. For such money, even excellent. Packed well. Thank you to the store. Very nice man. It explains everything. This is my very first order and I was very worried at first time. The seller sent the goods one day when and ordered) to ermakovsky reached 13 days. Fast! I did not expect this) although I do not know English, the instruction is clear. Figured it out quickly. In the light, the display is not small. Or I have such vision probably))) works properly; alarm clock, sikueomer, time. I'm happy with the goods. Thank you. I advise the seller!
Topchik
The clock came to Belarus for three weeks. Correspond to the description of the goods. The guy's left davolen.
<2en> quality and beautiful strap is rubber according to the product price... <2en> one hour worth with discounted status. I-I .. That means quality.